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Thread ID: 108488 2010-03-31 00:08:00 Bios update cost? Paul Ramon (11806) Press F1
Post ID Timestamp Content User
871242 2010-04-01 03:17:00 When I was working retail (many years ago), even if warranty had expired by a short period of time we would still send it back to the supplier to try and get a replacement (I can't recall ever being unsuccessfull) I believe she is covered under the consumer garuntees act anyway.

Also, as a matter of duty to our customer, we would NEVER have charged for a BIOS update if the machine was bought from us, no matter how old it was.
Deimos (5715)
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