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Thread ID: 108571 2010-04-02 21:11:00 PLEASE READ HJT LOG brig (1359) Press F1
Post ID Timestamp Content User
872255 2010-04-02 21:11:00 Speedy or anyone please check this HJT log

It's from a Presario C700 Notebook with Vista. It freezes soon after starting in normal mode but seems to be ok when in safe mode

thanks
brig





Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:05:54 a.m., on 3/04/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18882)
Boot mode: Normal

Running processes:
C:\Windows\Explorer.EXE
C:\Program Files\Microsoft Security Essentials\msseces.exe
F:\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = nz.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = nz.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = ie.redirect.hp.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = go.microsoft.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = ie.redirect.hp.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!Xtra
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo!Xtra Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
R3 - URLSearchHook: Zynga Toolbar - {7b13ec3e-999a-4b70-b9cb-2617b8323822} - C:\Program Files\Zynga\tbZyng.dll
O1 - Hosts: ::1 localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Zynga Toolbar - {7b13ec3e-999a-4b70-b9cb-2617b8323822} - C:\Program Files\Zynga\tbZyng.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.4723.1820\s wg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn\YTSingleInstan ce.dll
O3 - Toolbar: Yahoo!Xtra Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: Zynga Toolbar - {7b13ec3e-999a-4b70-b9cb-2617b8323822} - C:\Program Files\Zynga\tbZyng.dll
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User '?')
O4 - HKUS\S-1-5-20\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User '?')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6 FF0C6D236BF8.dll/cmsidewiki.html
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - upload.facebook.com
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/Sally's%20Salon/Images/stg_drm.ocx
O16 - DPF: {38AB6A6C-CC4C-4F9E-A3DD-3C5681EF18A1} (SonyOnlineInstallerX) - www.freerealms.com
O16 - DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} (GMNRev Class) - h20270.www2.hp.com
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - atv.disney.go.com
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - upload.facebook.com
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///C:/Program%20Files/Mystery%20Solitaire/Images/armhelper.ocx

--
End of file - 5273 bytes
brig (1359)
872256 2010-04-02 21:19:00 I would uninstall this

R3 - URLSearchHook: Zynga Toolbar - {7b13ec3e-999a-4b70-b9cb-2617b8323822} - C:\Program Files\Zynga\tbZyng.dll
Speedy Gonzales (78)
872257 2010-04-02 21:24:00 Thanks Speedy

brig
brig (1359)
872258 2010-04-02 22:27:00 It freezes soon after starting in normal mode
Maybe a driver or ram problem? Anything recorded in event viewer?
You have very few running processes listed in your log, is this deliberate?
If so, you may have turned off something you need.
feersumendjinn (64)
872259 2010-04-03 02:21:00 You have very few running processes listed in your log, is this deliberate?
If so, you may have turned off something you need.

Almost all services are stopped - I don't know why.

Event Viewer won't load anything, even in safe mode.

Ram test is negative

I think a reformat is the next step

Speedy, removed Zynga Toolbar but made no difference

brig
brig (1359)
872260 2010-04-03 02:49:00 h20000.www2.hp.com
This may help, with OS recovery (you may have a recovery partition).
feersumendjinn (64)
872261 2010-04-03 04:30:00 h20000.www2.hp.com
This may help, with OS recovery (you may have a recovery partition).
Thanks - useful link

brig
brig (1359)
1