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| Thread ID: 108677 | 2010-04-07 00:56:00 | PC is completely overwhelmed w/ viruses /spyware | BasketballOSU (14267) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 873844 | 2010-04-07 00:56:00 | taking me a minute per word fighting through the popups. comp wont restart in safe mode - gets blue screen of death. task manager wont work - can't open anti spyware programs. WHERE TO START? HELP PLEASE! |
BasketballOSU (14267) | ||
| 873845 | 2010-04-07 00:59:00 | Antimalware doctor and Total XP Security might be the source of it... | BasketballOSU (14267) | ||
| 873846 | 2010-04-07 01:00:00 | Format & reinstall | snoopy (74) | ||
| 873847 | 2010-04-07 01:06:00 | Don't wipe it just yet mate. Can you download combofix from here? download.bleepingcomputer.com Try that when the PC is booted up normally. Another option is slaving the drive and scanning over the top of it with a good AV and malwarebytes, sometimes you actually have to do this to get it clean enough that anti malware software will even run. |
wratterus (105) | ||
| 873848 | 2010-04-07 01:06:00 | ill try | BasketballOSU (14267) | ||
| 873849 | 2010-04-07 01:09:00 | Got one laptop at the moment with Total XP Security - its going down fighting, but its losing the battle :D Mind you it is slaved to another workshop PC to get the first clean out. The basics on removing (www.myantispyware.com) BUT there are a few more steps required that site doesn't mention. Since you have at least two types, you could be in for one hell of a battle. BUT This may help (www.bleepingcomputer.com) - it should allow you to at least get to a working desktop to clean it correctly. I can tell you now - it wont be a "quick fix" :groan: Edited: IF its the like the three customers Pc's I have here, all infected - then combofix may not run - total security may kill it. so you will have to slave the drive to get a part clean first. Then comes the fun bit :) |
wainuitech (129) | ||
| 873850 | 2010-04-07 02:07:00 | wainuitech, downloaded and ran rkill. It finished, no noticeable changes. Tried to then run Malwarebytes and it still would not open... |
BasketballOSU (14267) | ||
| 873851 | 2010-04-07 02:09:00 | And that first link you provided "the basics on removing" unfortunately doesn't work... | BasketballOSU (14267) | ||
| 873852 | 2010-04-07 02:12:00 | Format & reinstall + 1 Don't wipe it just yet mate. Can you download combofix from here? download.bleepingcomputer.com Try that when the PC is booted up normally. Another option is slaving the drive and scanning over the top of it with a good AV and malwarebytes, sometimes you actually have to do this to get it clean enough that anti malware software will even run. You may be able to clean up all the garbage but most likely your OS files will be 'cleaned' up together with the garbage as well.:D |
bk T (215) | ||
| 873853 | 2010-04-07 02:26:00 | Slaved scans first. Then scans with NOD32, Spybot, Malware Bytes, HJT and specialised tools. If after all that it's still unstable then pull their personal data and wipe it, but I like to try a clean first. Satisfying when you finally win. |
pctek (84) | ||
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