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Thread ID: 146085 2018-04-19 08:10:00 Urgent Hlp Pleaase Poppa John (284) Press F1
Post ID Timestamp Content User
1448616 2018-04-20 02:13:00 :)
Ive never had any luck with that, as when 10 was setup user doesnt take any notice or care with security questions or recovery options , or person who did the user setup isnt contactable or cant remember etc. :badpc: That's the usual reason it wont work, BUT MS cant control certain things a User will do or forget.

Like today - just got back from a job installing a New PC. The person had written down passwords, BUT nothing worked on Xtra Mail, so looked on the old PC, checked the working password in Windows live 2011 --- Totally different to what was written down. ;)

One person I Know, she has a password "incorrect" That way if she forgets it pops up saying "your password is incorrect" Had to smile when she told me as to how she never forgets :) 		wainuitech (129)
1448617 2018-04-20 04:46:00 Since its a email log in as I posted in Number 3, simply go to account.live.com Reset the password after answering the questions. This is assuming the Laptop was connected to the internet during the setup stage.

The email password and local password are two different types. Local are easy to bypass with the right software,

I'm sure it was connected to the Ney as I downloaded the updates before i started to install'. Yet how could I do that .
Not sure what you mean by Email & local passwords. I don't think there is on for Email. If Local is the one to use to open the Comp at start then that is the one that wont work PJ 		Poppa John (284)
1448618 2018-04-20 04:52:00 To repeat, it is the first password at startup to open the computer. I assume that is Local. Until that is accepted I cannot open the m/c. PJ Poppa John (284)
1448619 2018-04-20 07:06:00 By local account I mean--- when you first start a New Computer it goes through the setup process, at some point it will ask you to sign into an account, by default it wants you to use a email address. What MANY people don't see is you DONT HAVE to use that. Down the bottom left hand corner is the option to use an Offline account ( see Picture)

8788

If you select that and carry on there will be other windows open that still get you to use the email, you can say NO/ Skip

8789

Then you can put in the user name, you have the option to leave the password blank or enter one. This is a Local account.

If you opted to use the email address, that's an online account, if its gotten that far you should be able to reset the password as described earlier by going onto another PC filling out the form, then once done log into the other PC using the new password you just created. :) 		wainuitech (129)
1448620 2018-04-21 08:03:00 Is safe start still SHIFFT & F8 together? If so how do I get out of it? I woder if I catit ,it may help me?


Syill struggling with this . It is all so incomprehensibl to me. I cannot follow the insstructions. By thje time I get to the end of a paragrfg I have forgaooton the beginning. Bad day today. PJ 		Poppa John (284)
1448621 2018-04-21 09:31:00 The old F8 very rarely works these days. Its all about security, its NOT meant to be easy to bypass. Even safe mode wont work as it requires the working password, gone are the days when safe mode will bypass the password.

Since its an email account, your easiest bet is to try the Reset / recovery password in #3 as I mentioned.

If for some reason that doesn't work you may be best off getting someone to do it for you, ( in other words a paid service person or some who knows what they are doing --- NO disrespect intended). 		wainuitech (129)
1448622 2018-04-24 08:47:00 Hi Gang. All sorted, had to call in my usual Techie. I can work it & I have explained what to do to the Old Dear, but I have my doubts. I can see it going to her daughter. Anyway. Thank you to all those who tried to help me. The problem was not yours but totally my lack of ability to comprehend your instructions. Again. Thank you. PJ:thanks Poppa John (284)
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