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Thread ID: 108759	2010-04-10 08:29:00	Windows 7 re-naming 2nd hard drive problems	Digby (677)	Press F1

Post ID	Timestamp	Content	User
874977	2010-04-11 00:35:00	OK Digby. Do an Everest or similar. I think it would be helpful. Or post pics of what you see in Win7 disk management maybe?	Sweep (90)
874978	2010-04-11 01:59:00	But when I go into my computer the DVD drive E has gone , but the CD drive D is still there ! (so I can not see D drive on the drop down list) So is there something in the BIOS or the motherboard I must change to tell it that I don't have a DVD drive connected ? Hmmmmmm - Just so I got this straight -- If the Optical drives are disconnected, AFTER a reboot The Optical Drive D is still showing, even though its not connected ?? IF thats correct, go back into the BIOS and look to see if its showing there. Reset the BIOS back to default setting. If the drives are not connected they shouldn't be showing. Go back to Basics, start from the ground up as the saying goes: Just a hunch - if the drives are not showing, or are showing in the BIOS when they should / shouldn't be, I got a feeling (Ewwwww tickles :p ) that its NOT an OS problem, but a Hardware problem someplace. Something to try -- The CD drive thats not showing under Disk Management, try attaching that on its own ( not the other Optical drive) see what does or doesn't show. One thing I forgot to ask --- Are the optical drives IDE or SATA - If IDE are they Jumpered as Master/Slave ?	wainuitech (129)
874979	2010-04-11 02:14:00	Hi Sweep Here is the Everesy Report from the Storage section -------[ EVEREST Ultimate Edition ]------------------------------------------------------------------------------------ Version EVEREST v5.50.2100 Benchmark Module 2.5.292.0 Homepage http://www.lavalys.com/ Report Type Quick Report [ TRIAL VERSION ] Computer EBONY Generator Digby Operating System Microsoft Windows 7 Home Premium 6.1.7600 (Win7 RTM) Date 2010-04-11 Time 14:10 --------[ Windows Storage ]--------------------------------------------------------------------------------------------- [ ST316081 1AS SCSI Disk Device ] Device Properties: Driver Description ST316081 1AS SCSI Disk Device Driver Date 21/06/2006 Driver Version 6.1.7600.16385 Driver Provider Microsoft INF File disk.inf Disk Device Physical Info: Manufacturer Seagate Hard Disk Name Barracuda 7200.9 160811 Form Factor 3.5" Formatted Capacity 160 GB Disks 1 Recording Surfaces 2 Physical Dimensions 146.99 x 101.6 x 19.99 mm Max. Weight 360 g Average Rotational Latency 4.16 ms Rotational Speed 7200 RPM Interface SATA-II Buffer-to-Host Data Rate 300 MB/s Buffer Size 8 MB Device Manufacturer: Company Name Seagate Technology LLC Product Information www.seagate.com [ ST350041 0SV SCSI Disk Device ] Device Properties: Driver Description ST350041 0SV SCSI Disk Device Driver Date 21/06/2006 Driver Version 6.1.7600.16385 Driver Provider Microsoft INF File disk.inf Disk Device Physical Info: Manufacturer Seagate Hard Disk Name SV35.5 500410 Form Factor 3.5" Formatted Capacity 500 GB Physical Dimensions 146.99 x 101.6 x 26.11 mm Max. Weight 544 g Average Rotational Latency 4.16 ms Rotational Speed 7200 RPM Max. Internal Data Rate 1120 Mbit/s Average Seek 8.5 ms Interface SATA-II Buffer-to-Host Data Rate 300 MB/s Buffer Size 16 MB Spin-Up Time 13 sec Device Manufacturer: Company Name Seagate Technology LLC Product Information www.seagate.com [ ATA Channel 0 ] Device Properties: Driver Description ATA Channel 0 Driver Date 21/06/2006 Driver Version 6.1.7600.16385 Driver Provider Microsoft INF File mshdc.inf Device Resources: IRQ 14 Port 01F0-01F7 Port 03F6-03F6 [ ATA Channel 1 ] Device Properties: Driver Description ATA Channel 1 Driver Date 21/06/2006 Driver Version 6.1.7600.16385 Driver Provider Microsoft INF File mshdc.inf Device Resources: IRQ 15 Port 0170-0177 Port 0376-0376 [ Standard Dual Channel PCI IDE Controller ] Device Properties: Driver Description Standard Dual Channel PCI IDE Controller Driver Date 21/06/2006 Driver Version 6.1.7600.16385 Driver Provider Microsoft INF File mshdc.inf Device Resources: Port FFA0-FFAF [ NVIDIA nForce Serial ATA Controller ] Device Properties: Driver Description NVIDIA nForce Serial ATA Controller Driver Date 12/05/2009 Driver Version 10.6.0.16 Driver Provider NVIDIA Corporation INF File nvraid.inf Device Resources: IRQ 20 Memory DFFF8000-DFFF8FFF Port C880-C88F Port CC00-CC03 Port D000-D007 Port D080-D083 Port D400-D407 [ NVIDIA nForce Serial ATA Controller ] Device Properties: Driver Description NVIDIA nForce Serial ATA Controller Driver Date 12/05/2009 Driver Version 10.6.0.16 Driver Provider NVIDIA Corporation INF File nvraid.inf Device Resources: IRQ 21 Memory DFFEF000-DFFEFFFF Port C000-C00F Port C080-C083 Port C400-C407 Port C480-C483 Port C800-C807 --------[ Logical Drives ]---------------------------------------------------------------------------------------------- [ TRIAL VERSION ] Local Disk NTFS [ TRIAL VERSION ] [ TRIAL VERSION ] [ TRIAL VERSION ] [ TRIAL VERSION ] [ TRIAL VERSION ] D: Optical Drive F: (D Drive Sata) Local Disk NTFS 152617 MB 94 MB 152523 MB 100 % ECF3-5DF0 --------[ Physical Drives ]--------------------------------------------------------------------------------------------- [ Drive #1 - ST3500410SV (465 GB) ] #1 (Active) NTFS C: 0 MB 476929 MB [ Drive #2 - ST3160811AS (149 GB) ] #1 (Active) NTFS F: (D Drive Sata) 0 MB 152617 MB --------[ ATA ]--------------------------------------------------------------------------------------------------------- [ ST3160811AS (9PT02YM5) ] ATA Device Properties: Model ID ST3160811AS Serial Number 9PT02YM5 Revision 3.AAE Device Type SATA Parameters 310101 cylinders, 16 heads, 63 sectors per track, 512 bytes per sector LBA Sectors 312581808 Buffer 8 MB Multiple Sectors 16 ECC Bytes 4 Unformatted Capacity 152628 MB ATA Standard ATA/ATAPI-7 ATA Device Features: 48-bit LBA Supported Advanced Power Management Not Supported Automatic Acoustic Management Not Supported Device Configuration Overlay Supported DMA Setup Auto-Activate Not Supported General Purpose Logging Supported Host Protected Area Supported, Enabled In-Order Data Delivery Not Supported Native Command Queuing Supported Phy Event Counters Supported Power Management Supported, Enabled Power-Up In Standby Not Supported Read Look-Ahead Supported, Enabled Release Interrupt Not Supported Security Mode Supported, Disabled SMART Supported, Enabled SMART Error Logging Supported SMART Self-Test Supported Software Settings Preservation Supported, Enabled Streaming Not Supported Tagged Command Queuing Not Supported Write Cache Supported, Enabled ATA Device Physical Info: Manufacturer Seagate Hard Disk Name Barracuda 7200.9 160811 Form Factor 3.5" Formatted Capacity 160 GB Disks 1 Recording Surfaces 2 Physical Dimensions 146.99 x 101.6 x 19.99 mm Max. Weight 360 g Average Rotational Latency 4.16 ms Rotational Speed 7200 RPM Interface SATA-II Buffer-to-Host Data Rate 300 MB/s Buffer Size 8 MB ATA Device Manufacturer: Company Name Seagate Technology LLC Product Information www.seagate.com [ ST3500410SV (6VMBNLCY) ] ATA Device Properties: Model ID ST3500410SV Serial Number 6VMBNLCY Revision CV12 World Wide Name 5-000C50-01F4C0183 Device Type SATA-II Parameters 969021 cylinders, 16 heads, 63 sectors per track, 512 bytes per sector LBA Sectors 976773168 Buffer 16 MB Multiple Sectors 16 ECC Bytes 4 Unformatted Capacity 476940 MB ATA Standard ATA8-ACS ATA Device Features: 48-bit LBA Supported Advanced Power Management Not Supported Automatic Acoustic Management Not Supported Device Configuration Overlay Supported DMA Setup Auto-Activate Not Supported General Purpose Logging Supported Host Protected Area Supported, Enabled In-Order Data Delivery Not Supported Native Command Queuing Supported Phy Event Counters Supported Power Management Supported, Enabled Power-Up In Standby Supported, Disabled Read Look-Ahead Supported, Enabled Release Interrupt Not Supported Security Mode Not Supported SMART Supported, Enabled SMART Error Logging Supported SMART Self-Test Supported Software Settings Preservation Supported, Enabled Streaming Supported Tagged Command Queuing Not Supported Write Cache Supported, Enabled ATA Device Physical Info: Manufacturer Seagate Hard Disk Name SV35.5 500410 Form Factor 3.5" Formatted Capacity 500 GB Physical Dimensions 146.99 x 101.6 x 26.11 mm Max. Weight 544 g Average Rotational Latency 4.16 ms Rotational Speed 7200 RPM Max. Internal Data Rate 1120 Mbit/s Average Seek 8.5 ms Interface SATA-II Buffer-to-Host Data Rate 300 MB/s Buffer Size 16 MB Spin-Up Time 13 sec ATA Device Manufacturer: Company Name Seagate Technology LLC Product Information www.seagate.com --------[ SMART ]------------------------------------------------------------------------------------------------------- [ ST3160811AS (9PT02YM5) ] 01 Raw Read Error Rate 6 104 81 6922795 OK: Value is normal 03 Spinup Time 0 95 95 0 OK: Always passes 04 Start/Stop Count 20 100 100 63 OK: Value is normal 05 Reallocated Sector Count 36 100 100 0 OK: Value is normal 07 Seek Error Rate 30 76 62 42156167 OK: Value is normal 09 Power-On Time Count 0 100 100 785 OK: Always passes 0A Spinup Retry Count 97 100 100 0 OK: Value is normal 0C Power Cycle Count 20 100 100 333 OK: Value is normal BB Reported Uncorrectable Errors 0 100 100 0 OK: Always passes BD High Fly Writes 0 100 100 0 OK: Always passes BE Airflow Temperature 45 74 55 437780506 OK: Value is normal C2 Temperature 0 26 45 26 OK: Always passes C3 Hardware ECC Recovered 0 72 46 60603544 OK: Always passes C5 Current Pending Sector Count 0 100 100 0 OK: Always passes C6 Offline Uncorrectable Sector Count 0 100 100 0 OK: Always passes C7 Ultra ATA CRC Error Rate 0 200 200 0 OK: Always passes C8 Write Error Rate 0 100 253 0 OK: Always passes CA Data Address Mark Errors 0 100 253 0 OK: Always passes [ ST3500410SV (6VMBNLCY) ] 01 Raw Read Error Rate 6 118 100 168440737 OK: Value is normal 03 Spinup Time 0 97 97 0 OK: Always passes 04 Start/Stop Count 20 100 100 154 OK: Value is normal 05 Reallocated Sector Count 36 100 100 0 OK: Value is normal 07 Seek Error Rate 30 100 253 648914 OK: Value is normal 09 Power-On Time Count 0 100 100 33 OK: Always passes 0A Spinup Retry Count 97 100 100 0 OK: Value is normal 0C Power Cycle Count 20 100 100 77 OK: Value is normal B8 End-to-End Error 99 100 100 0 OK: Value is normal BB Reported Uncorrectable Errors 0 100 100 0 OK: Always passes BC Command Timeout 0 100 100 0 OK: Always passes BD High Fly Writes 0 100 100 0 OK: Always passes BE Airflow Temperature 45 78 64 370409494 OK: Value is normal C2 Temperature 0 22 40 22 OK: Always passes C3 Hardware ECC Recovered 0 50 48 168440737 OK: Always passes C5 Current Pending Sector Count 0 100 100 0 OK: Always passes C6 Offline Uncorrectable Sector Count 0 100 100 0 OK: Always passes C7 Ultra ATA CRC Error Rate 0 200 200 0 OK: Always passes	Digby (677)
874980	2010-04-11 02:20:00	At this stage I don't even know where Win7 is installed. I think I can assume C: but why two optical drives when there is only one physical?	Sweep (90)
874981	2010-04-11 02:28:00	OK this is confusing - D: Optical Drive F: (D Drive Sata) Are the Optical Drives a mixture of SATA and IDE ?? Whats the make and model of the Motherboard? If the Optical drives are SATA make sure you are using the correct SATA ports on the Board. Some mother boards have two ports that are for working a RAID setup, it a single drive is attached to one of these all sorts of funny things can happen.	wainuitech (129)
874982	2010-04-11 02:29:00	Hi Wainouitech Just to clarify things I only have one optical disk in the machine. I have disconnected the ribbon cable from the motherboard. And I reset the bios to the default. Yet IT STILL shows up in My Computer as CDrom D Drive. And of course under Manage the D drive option is not available in the drop down list. So, as you say, it must be hardware thing. I am not sure how you know if a CD Rom is showing in the BIOS. Its an Asus motherboard with American Megatrends Bios.	Digby (677)
874983	2010-04-11 02:34:00	Thanks for that Digby. You seem to have two active drives at a quick glance and one of those are D: I have to go out now but will have another good look later.	Sweep (90)
874984	2010-04-11 02:46:00	Nero? Looks very much like a virtual cd drive to me.	fred_fish (15241)
874985	2010-04-11 03:18:00	Gee Fred That sounds possible. I do/did have Nero 8 essentials installed. So I uninstalled it and the CDrom D drive is still there. (bugger) But I still have Litescribe installed (I think that came with Nero) but Control Panel won't let me uninstall that, it says I need to be an Administator, yet I am the only user ! The DVD writer a Liteon has Litescribe written on the font I wonder how else I can rid of this 'virtual" CD writer ! But I am sure all I did was install Windows from my Windows 7 disk.	Digby (677)
874986	2010-04-11 04:21:00	Litescribe wont have anything to do with it. You've clearly got a virtual cd/dvd drive running. Hit Ctrl-Shift-Esc, click 'processes' and post a copy of that list here. Then we'll be able to figure out what virtual-drive-capable application is running. From there, we'll go into that application and disable any virtual drives. Then it should be gone and you can re-assign drive letters in Disk Management as you see fit. Wainuitech: Please dont tell people to reset their BIOS or open their case if you dont understand their situation.	com64 (15718)
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