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| Thread ID: 108987 | 2010-04-19 10:42:00 | 2 laptops, 2 problems | nedkelly (9059) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 878150 | 2010-04-19 10:42:00 | Hey got a message from my mate on the weekend she had two laptops that were having problems. First laptop: Her old Acer running vista starts up but only shows a black screen with the cursor. Second laptop: Her friend's Compaq Presario c700 running vista, it accidentally had the plug pulled out of the laptop and because the battery was never properly charged the laptop shutdown, now when you start it up it goes to the startup repair screen, then says it can not automatically fix it and gives you the option to do the Advanced options you get when you stick your vista disk in. So I tried the system restore and that failed on all the restore points. Any ideas that I can try when I go back next? Apart from reinstalling would be good. |
nedkelly (9059) | ||
| 878151 | 2010-04-19 11:49:00 | Try this for the 1st one (en.kioskea.net) When you press the shift key 5 times and you hear the noise, do you get a popup asking if you want to turn sticky keys on? If you do, click the link in the center that says "go to the ease of access center to disable the keyboard shortcut". This will open a new window. In this window, you can type c: into the address bar and you will get an Explorer window. Navigate to c:\windows\ and launch explorer.exe. Now do a virus cleanup. It may also be infected. If you manage to get into it, scan it with something What if you select last known good config for the 2nd? |
Speedy Gonzales (78) | ||
| 878152 | 2010-04-19 12:04:00 | I will try those when I am around there next, but will keep an eye on this thread in case some other solutions apart from reinstalling pop up. | nedkelly (9059) | ||
| 878153 | 2010-04-19 19:49:00 | Step son had something similar he did some auto updates about a month ago, kept black screening after that went through the Vista startup repair several times to no avail, hard drive was failing. I replaced it problem gone | gary67 (56) | ||
| 878154 | 2010-04-19 21:28:00 | the compaq does not actually black screen, just loads straight to the startup repair screen. | nedkelly (9059) | ||
| 878155 | 2010-04-19 21:39:00 | That black screen may also mean the event logs / or its folder is corrupt. As it says here (social.technet.microsoft.com) | Speedy Gonzales (78) | ||
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