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Thread ID: 108944 2010-04-18 01:25:00 New 1st laptop for 400 off trademe! artfulish (8685) Press F1
Post ID Timestamp Content User
877691 2010-04-18 01:25:00 Good golly, I'm quite chuffed with this Toshiba Tecra M5 PTM51A 0eg007 as I got it without drivers and winXP prof ver3 loaded and I'm now on the net.

Coupla issues.

One is that theres an unknown device that needs drivers and I can't seem to get it onto the net to search of what it needs or what what be even better would be being able to indentify what the device is... In device manager there doesn't seem to be anything that needs drivers so the whole thing just goes round and round...

The other, and this very well may be the culprit is that I'm getting no sound except from the default windows like the startup and end sequences. No sound from media player, either saved wav files or CD's and DVD's though it does play the video and I can access files on CD's

The default sound device should be a sigmatel thingy and it's enabled in all the profiles but I'm thinking that all the other stuff in the device manager

Sound, video and game controllers
-- Audio codec
--legacy audio drivers
--legacy video drivers
--media control
--sigmatel HD audio codec
System Devices
--Micro UAA Bus driver for HD audio
--System speaker

...are all enabled and said to be working. Is there maybe a conflict between the sigmatel and the audio codecs, legacy audio drivers (in S,V and G) as well as the Micro UAA Bus driver for HD audio (SD)

I wish these things were pictorial and one could route from lower devices up through a hierarchy but it ain't the case.

Can anyone see what my problem is. I'm just using the laptop speakers and have also tried headphones and the same thing happens.
artfulish (8685)
877692 2010-04-18 01:35:00 Go into device manager dbl click the unknown device, go to details. Change it to hardware ids copy and paste it here. So, we can see what it is / what driver you need Speedy Gonzales (78)
877693 2010-04-18 01:48:00 Thanks for taking the time Speedy, but as I said there are no unknown devices coming up in the hardware/device manager, but the real problem is the lack of sound except for the windows sounds. artfulish (8685)
877694 2010-04-18 01:54:00 Well dont think anyone can do a lot, when theyre not in front of it. If its on the net, get teamviewer I can check it out from here Speedy Gonzales (78)
877695 2010-04-18 02:49:00 My guess is that you may be missing codecs for the sound.

You also may be missing Motherboard chipset drivers.
Sweep (90)
877696 2010-04-18 03:05:00 Have you tried the mute button plod (107)
877697 2010-04-18 03:19:00 How did you install the Audio drivers? Did you do it yourself? Through Windows update?

Try this: www.zhangduo.com for the unknown device.

Tell us what it says
Agent_24 (57)
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