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| Thread ID: 108933 | 2010-04-17 10:42:00 | CD/DVD Drive has vanished ..?? | ollieogg (6593) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 877561 | 2010-04-17 10:42:00 | I have now installed all the updates from MS and now I discover that my CD/ dvd drive is missing . It was working before I went to the repairers yesterday . I thought that maybe it was a driver problem so I googled this problem and it seems to be a common one after MS updates . Which update I don't know as it downloaded 106 of them :( The only suggestion was to edit the registry . This is what it said . This is for Windows Vista Home Premium BUT TRY TO DO IT ON YOUR WINDOWS VISTA VERSION, TOO . EVERYONE, INCLUDING ME, HAS TO CREATE A RESTORE POINT BEFORE DOING THIS, OKAY? So that if it does not work, you will be able to restore your computer to an earlier date; a date before doing this . I called Microsoft and they guided me through a process as follows: 1) Click the WINDOWS START BUTTON 2) Click over the Windows START BUTTON, there is the SEARCH engine . Click there and search for regedit 3) Click regedit and the Registry Editor folder will open 4) On the left menu, in order to make the folders drop down, click the following folders with an arrow as follows: HKEY_LOCAL_MACHINE, then, SYSTEM, then, Control, then, Class, then look for {4D36E965-E325-11CE-BFC1-08002BE10318} 5) On the right side of this folder, you will see some files (probably with a small "ab" on a little paper which is an icon) . Look for LowerFilter and right-click it and DELETE IT . Yes, delete the file! Don't worry if you think it could damage your computer system since, HOPEFULLY, you have already created a Restore Point for your system . 6) After deleting the LowerFilter file from your system, RESTART your computer . 7) Look for the CD/DVD drive and WOW, BACK TO NORMAL ! __________________________________________________ ______ I didn't have any "lower filters" . Does anyone know what to do to fix this? and yes it is my laptop AGAIN . Windows Vista, AMD Turion 64 Mobile Technology MK-36, 2 . 00GHz, RAM = 2302 MB, 32 bit . :groan::horrified |
ollieogg (6593) | ||
| 877562 | 2010-04-17 10:48:00 | System restore and then install one at a time? | gary67 (56) | ||
| 877563 | 2010-04-17 10:49:00 | well done on getting it fixed | GameJunkie (72) | ||
| 877564 | 2010-04-17 11:05:00 | I think there's a fixit file on the MS site for this | Speedy Gonzales (78) | ||
| 877565 | 2010-04-17 11:06:00 | I didn't have any "lower filters". Does anyone know what to do to fix this? and yes it is my laptop AGAIN. You're having a good time with this aren't you :eek: Try This solution (support.microsoft.com) originally from here > Read this first (www.techsupportforum.com) Also This here (support.microsoft.com) <<<<NOTE:This could be the Fixit Speedy mentioned - TRY FIRST |
wainuitech (129) | ||
| 877566 | 2010-04-17 11:19:00 | That fixit beta program that came out the other day, may fix it as well | Speedy Gonzales (78) | ||
| 877567 | 2010-04-17 11:58:00 | Ran the fixits. They were unable to fix the problem as they could not find the CD/DVD drive. In some help places it has been suggested to reinstall Vista. How would you do that when your Vista is on a DVD in the first place. :badpc::badpc::badpc: | ollieogg (6593) | ||
| 877568 | 2010-04-17 13:04:00 | I could check with teamviewer if you want. We may have to see if there are errors in event viewer. Are you using virtual cd programs?? Something like Roxio programs? | Speedy Gonzales (78) | ||
| 877569 | 2010-04-17 13:22:00 | Feel free to play with this laptop Speedy, I don't know what to do next. | ollieogg (6593) | ||
| 877570 | 2010-04-17 13:30:00 | Replied to your PM. Send the ID and password to me in a PM, after you install / run it | Speedy Gonzales (78) | ||
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