Forum Home
Press F1
 
Thread ID: 109040 2010-04-21 19:58:00 McAfee ALERT; kjaada (253) Press F1
Post ID Timestamp Content User
878908 2010-04-21 19:58:00 There appears to be a codeing error in the latest McAfee update.
See here news.yahoo.com
kjaada (253)
878909 2010-04-21 20:56:00 A restart in safe mode with networking followed by a shutdown -a to stop the forced shutdown should give you time to get in and fix the problem. From the comments here

www.neowin.net
Barnabas (4562)
878910 2010-04-21 21:34:00 wow must be big, first item on 8.30 news nedkelly (9059)
878911 2010-04-21 21:52:00 Thousands of people who have XP & McAfee are getting hit with it. :groan: Doesn't affect W7

Typical crap AV anyway.

Looks like there is a fix though - from neowin link Barnabas posted:
The McAfee 5958 Dat is causing the SVCHost.exe (a critical Windows system file) to be classed as a Virus. Cleansing action against this file is then undertaken making some critical elements of Windows cease to function. Most critically systems are coming back up without any network functionality which makes remote resolution of the issue difficult.

Only Windows XP systems seem to be affected at this stage, although we have Windows XP machines with the 5958 update that are not affected.

We have a number of clients affected by this issue and have put some resolution steps together to resolve the problem. Our recommendations are below:

Option 1 : Manual recovery

Boot Windows in to Safe Mode

Log on and get to a command prompt

Copy the contents of the McAfee OldEngine folder to the parent "Engine" folder.
On most machines this will mean copying: "c:\program files\common files\mcafee\engine\oldengine\*.*" to "c:\program files\common files\mcafee\engine"

Then copy svchost.exe from the DLLCache to SYS32.

Again, on most machines, this will mean copying "c:\windows\system32\dllcache\svchost.exe" to "c:\windows\system32"

Reboot your machine

Go in to McAfee Console and prevent any automatic updates until you are confident it is safe to re-enable them.

Guess the batch file someone posted will be used a lot :D


cls
Copy /y c:\progra~1\common~1\mcafee\engine\oldengine\*.* c:\progra~1\common~1\mcafee\engine\
copy /y c:\windows\system32\dllcache\svchost.exe c:\windows\system32\
wainuitech (129)
878912 2010-04-21 22:06:00 I don't understand why people still use McCrappy :X inphinity (7274)
878913 2010-04-21 23:28:00 I don't understand why people still use McCrappy :X

Most of the people who use it do not have much choice;They get it for nothing with a box from a dealer who is paid to put it on by McAfee then do not know how to quit it and get out.
I have just had a friend who had a problem and called the supplier of his box,the supplier said the problem was MSSE conflicting with his supplied NOD32.
So he took MSSE off and all is OK.He now thinks the suppliers techi is some sort of genius.
kjaada (253)
878914 2010-04-21 23:35:00 I have just had a friend who had a problem and called the supplier of his box,the supplier said the problem was MSSE conflicting with his supplied NOD32.
So he took MSSE off and all is OK.He now thinks the suppliers techi is some sort of genius.

Supplier must at least be half-decent for supplying NOD32!
inphinity (7274)
878915 2010-04-22 21:42:00 Helped a friend with this one. He got stumped on the instruction to copy svchost.exe from the dllcache directory - wasn't there. Checked an XP m/c here and it didn't have it, either. Told him to copy it from the system32\servicepackprograms\i386 directory. Haven't heard back so hope it worked!

Pretty hard to believe this escaped even a cursory test. Pity the companies with thousands of machines to fix.
linw (53)
878916 2010-04-22 22:27:00 [QUOTE=kjaada;900368]Most of the people who use it do not have much choice;They get it for nothing with a box from a dealer who is paid to put it on by McAfee then do not know how to quit it and get out.QUOTE]

Actually, most of those affected are using the corporate edition products rather than home users, and as such, their IT departments have consciously chosen to install this product on high volumes of machines.
inphinity (7274)
878917 2010-04-23 01:40:00 [QUOTE=kjaada;900368]Most of the people who use it do not have much choice;They get it for nothing with a box from a dealer who is paid to put it on by McAfee then do not know how to quit it and get out.QUOTE]

Actually, most of those affected are using the corporate edition products rather than home users, and as such, their IT departments have consciously chosen to install this product on high volumes of machines.
Try telling that to my friends and others that have been affected and do not have a clue,other than to get a $60+ per hr techi in to get them back on line.
kjaada (253)
1