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Thread ID: 109025	2010-04-21 02:56:00	dell optiplex 745 resource cd need help.	bluezone (12434)	Press F1

Post ID	Timestamp	Content	User
878722	2010-04-21 02:56:00	Hi everyone. Just trying to find the latest Dell Optiplex 745 Resource Cd. Having a tiny problem with pc freezing on startup and sumtimes when running internet explorer. Thanks. :)	bluezone (12434)
878723	2010-04-21 04:03:00	Have you scanned it for malware etc?? Post a HJT log	Speedy Gonzales (78)
878724	2010-04-21 10:20:00	Have done Virus scan and got nothing. also done a restart and at the Dell logo screen, press <F12> and did hdd Diagnostic and it passed. Also have opened RUN and typed in sfc /scannow and copy other the stock windows files. Also windows updates is upto date. Specs of the pc. Intel DualCore 820, 2.8Ghz ( Pentium D) Socket: LGA775 4GB, 2x2gb, 800mhz, DDR2 Memory PALIT 9800GT PCIE, 1GB, DDR3, 256bit Graphics card 1tb, 2x 500GB WD black, Sata Harddrive 2x Asus Sata DVD-Writers 3.5" card reader D-LINK DWA-556 Xtreme N Windows XP Pro 32 bit Just about to run spybot. I need to get the Resource Cd as its got the dell Diagnostic tool on it. Also how do you do a HJT? Thanks.	bluezone (12434)
878725	2010-04-21 10:24:00	Get HJT in my sig, install/run it. Click on scan the system and save a log. Copy and paste the log here	Speedy Gonzales (78)
878726	2010-04-21 15:53:00	Right Spybot found 12 things. i713.photobucket.com Also installed HJT. Here is log. Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 2:50:57 AM, on 4/22/2010 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\nvsvc32.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\AVG\AVG9\avgchsvx.exe C:\Program Files\AVG\AVG9\avgrsx.exe C:\Program Files\AVG\AVG9\avgcsrvx.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSAgent.exe C:\WINDOWS\Explorer.EXE C:\Program Files\D-Link\D-Link DWA-556 Xtreme N PCIe Desktop Adapter\acs.exe C:\Program Files\Microsoft IntelliType Pro\itype.exe C:\Program Files\Microsoft IntelliPoint\ipoint.exe C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe C:\PROGRA~1\AVG\AVG9\avgtray.exe C:\Program Files\dvd43\dvd43_tray.exe C:\Program Files\Analog Devices\Core\smax4pnp.exe C:\Program Files\UltraMon\UltraMon.exe C:\WINDOWS\system32\RUNDLL32.EXE C:\Program Files\Vtune\TBPanel.exe C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe C:\Program Files\VisualTaskTips\VisualTaskTips.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe C:\Program Files\AVG\AVG9\avgwdsvc.exe C:\Program Files\AVG\AVG9\Identity Protection\agent\bin\avgidsmonitor.exe C:\Program Files\Memeo\AutoBackupPro\MemeoBackgroundService.e xe C:\Program Files\UltraMon\UltraMonTaskbar.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\AVG\AVG9\avgam.exe C:\Program Files\AVG\AVG9\avgnsx.exe C:\Program Files\AVG\AVG9\avgcsrvx.exe C:\Program Files\Windows Media Player\wmplayer.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\HJT\Trend Micro\HiJackThis\HiJackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.nz/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = go.microsoft.com O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_17\bin\ssv.dll O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe" O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe" O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.ex e" -launchedbylogin O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe O4 - HKLM\..\Run: [Memeo Backup Pro] C:\Program Files\Memeo\AutoBackupPro\MemeoLauncher2.exe --silent --no_ui O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe O4 - HKLM\..\Run: [UltraMon] "C:\Program Files\UltraMon\UltraMon.exe" /auto O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKCU\..\Run: [TBPanel] C:\Program Files\Vtune\TBPanel.exe /A O4 - HKCU\..\Run: [AnyDVD] "C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe" O4 - HKCU\..\Run: [VisualTaskTips] C:\Program Files\VisualTaskTips\VisualTaskTips.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_17\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_17\bin\ssv.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - supportapj.dell.com O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.5.0) - javadl-esd.sun.com O16 - DPF: {C1F8FC10-E5DB-4112-9DBF-6C3FF728D4E3} (DellSystemLite.Scanner) - supportapj.dell.com O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - platformdl.adobe.com O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing) O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll O23 - Service: Atheros Configuration Service (ACS) - Atheros - C:\Program Files\D-Link\D-Link DWA-556 Xtreme N PCIe Desktop Adapter\acs.exe O23 - Service: Broadcom ASF IP Monitor (ASFIPmon) - Broadcom Corporation - C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe O23 - Service: AVG WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe O23 - Service: AVG9IDSAgent (AVGIDSAgent) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSAgent.exe O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe O23 - Service: MemeoBackgroundService - Memeo - C:\Program Files\Memeo\AutoBackupPro\MemeoBackgroundService.e xe O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe -- End of file - 8524 bytes	bluezone (12434)
878727	2010-04-21 21:04:00	Did you remove them in spybot? Theyre not errors, theyre spyware / malware. I would use malwarebytes. You can tick these then tick fix checked. Close browser/s. Or delete them in ccleaner under startup Uninstall all versions of java, its out of date. Then update it O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe	Speedy Gonzales (78)
878728	2010-04-21 21:11:00	Try here (support.ap.dell.com) for the relevant Dell downloads.	inphinity (7274)
878729	2010-04-22 09:46:00	Have uninstall the old java and updated. Yeh looked on the downloads page but cant find the resource cd. I have had 1 for a GX520 off there site before but cant find a 745.	bluezone (12434)
878730	2010-04-22 09:51:00	So is it any better since you removed those entries? What does the cd have on it?? If its got the apps /drivers on it, just download all of them then burn them	Speedy Gonzales (78)
878731	2010-04-22 10:51:00	Yeh I also removed a couple of the startup programs and it is going ok at moment hasnt frooze yet and restarted it 3 times. Dell Resource CD is a Drivers and Utilities disc included with all Dell Desktops and Portable computers, its main purpose is to provide drivers, however it includes a set of tools that could help you troubleshooting and restore your system.	bluezone (12434)
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