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| Thread ID: 101687 | 2009-07-23 05:29:00 | Computer repair cowboys | somebody (208) | PC World Chat |
| Post ID | Timestamp | Content | User | ||
| 794448 | 2009-07-23 05:29:00 | Hopefully nothing this extreme is happening in New Zealand: news.sky.com _Region_1&lid=VIDEO_15343630_Computer_Repair_Shops_Illegally _Accessing_Personal_Data_From_Customers_Hard_Drive s%2C_Sky_News_Investigation | somebody (208) | ||
| 794449 | 2009-07-23 05:46:00 | Nobody wants to reply to this incase the guilt in their words is obvious :lol: | Agent_24 (57) | ||
| 794450 | 2009-07-23 06:06:00 | So in the event you receive a computer to fix and find child porn there would you think it is your duty to advise his/her partner? Would you advise the police or internal affairs for example? I repair computers and very often have access to passwords for Win logon and/or ISP logon. I don't use these passwords to ever access another person's account. |
Sweep (90) | ||
| 794451 | 2009-07-23 06:09:00 | Well it probably wouldnt be too hard to find out who did what (if you've sent your PC) to one place. And nowhere else. You'll know who to blame. Good thing most PC's dont come here (even if they do), the owner comes with it. And stays till I finish. Otherwise I fix most malware probs with teamviewer (thats if whoever is on the net) |
Speedy Gonzales (78) | ||
| 794452 | 2009-07-23 06:11:00 | Wouldn't quite call it cowboys, But I would call is snooping when they shouldn't be. Sometimes though you have to have a quick look at what data has been asked to be kept, or to see what you are recovering,(NOT snooping though like that video). Esp when doing a reinstall and the customer wants the data transfered. Edited: one of the funniest ones I ever had to do ( relating to Sweeps post) was the guy had a folder hidden on the C: drive ( real mild / soft porn just a couple of pictures) that he wanted kept when I had to reinstall the drive -- But his wife was there so couldn't tell me about it - got a call the following morning from him asking to save it. When I took it back I said with a straight face -- All your data is back where it was. (trying not to laugh) |
wainuitech (129) | ||
| 794453 | 2009-07-23 06:17:00 | Well I can understand them opening some files to test the machine, I do it all the time. I don't show anyone else if I happen to see something that perhaps I shouldn't have and I don't talk about it with anyone either. What I also don't do is copy files off onto my USB pen drive or steal their usernames and passwords! As Sweep said, I too have access to lots of peoples usernames/passwords for email/ISP accounts but would never use them for anything except testing or whatever, when working on that person's machine. I have worked on a machine in the past and found child porn on it. Told the boss who then called the police. |
CYaBro (73) | ||
| 794454 | 2009-07-23 06:38:00 | One day when I was working on the helpdesk of an ISP I got a call from a very irate customer who was complaining that the homepage of our site came up with a porn site. She wanted to cancel her account. Of course the site was hijacked by the user's browser. I calmly explained the possible causes, and tactfully explained that it was evident that "someone" in her household had "accidently" clicked on a dubious link not knowing what he/she was really clicking on. My conversation was recorded by our quality control people, and I got an Excellent rating for the call. I think I saved a marriage that day! :lol: |
Greg (193) | ||
| 794455 | 2009-07-23 06:44:00 | When I worked at the Cyber Cafe we would ask if they could remember their passwords. If not, we asked if they wanted us to try and quickly recover the password for them, rather than making them call their ISP etc we'd re-setup their mail like it was just before (except without the malware etc). We'd never go through peoples files though ... however when asked "Why does my PC keep giving me these popups" and we can see pr0n sites in the favorites (filenames) as they copy across, whilst I don't try and make a scene about it, I'll answer honestly, but discretely too ... |
Chilling_Silence (9) | ||
| 794456 | 2009-07-23 07:01:00 | It is a question of moral values in my opinion. In my view the computer repair people should not have been prying in anyway. Having said that I once opened an Email account looking for a virus and found an Email sent elsewhere to a person I don't know and found denigrating comments as to me and my wife at that time. My solution was to return the computer to the user and ask her to take it somewhere else. I did not ask to be paid for that. |
Sweep (90) | ||
| 794457 | 2009-07-23 11:12:00 | You could have some fun with the "hosts" file with some people. | mikebartnz (21) | ||
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