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Thread ID: 109227	2010-04-29 06:36:00	New BB connection - router disconnects	davidmmac (4619)	Press F1

Post ID	Timestamp	Content	User
881015	2010-04-30 11:32:00	Some people here seem very keen to get you to spend more money. A few disconnects is nothing to be concerned about it is not uncommon. It is not unusual to get a few one day and you may not get any for a week. Your speeds are quite acceptable as well and getting a new modem is unlikelty to give you anything faster.	Safari (3993)
881016	2010-04-30 20:10:00	I'm with vodafone, and there are periods where disconnects seem quite common, particularly if the router is idle for a wee while (despite being internally configured to hold the line permanently). Yeah, it's a mild inconvenience, but not a biggie. Periods of heavy use of the network with lots of others loging in (workers arriving at work, workers getting home again, school/public holidays) seem to aggravate the issue, as does bad (wet) weather.	Paul.Cov (425)
881017	2010-04-30 20:47:00	Thanks for your help guys :) Now I have a new problem, when downloading from sites like apple or download.com, speeds are great, around 200kb/s, but when downloading from sites like Mediafire, Rapidshare, Megaupload, multiupload, zshare etc, it never gets above 60kb/s, and most of the time it's around 40kb/s. I've asked VF and they say they don't slow sites down, so what am I doing wrong? If I download the same file on our old connection (wireless) it works fine, maxing the connection out, but on ADSL it dosen't seem to want to... Modem Stats: ADSL Type Interleave Path Status SHOWTIME Downstream Upstream Data rate(Kbps) 7616Kb 896Kb Noise Margin 14 16 Output power(dBm) 122 199 Attenuation(dB) 32 15 VF speedtest results: Download Speed: 2531 kbps (316.4 KB/sec transfer rate) Upload Speed: 759 kbps (94.9 KB/sec transfer rate) Latency: 46 ms Any help on this is greatly appreciated :thanks	davidmmac (4619)
881018	2010-05-01 12:11:00	Looks like you're certainly on an ADSL1 connection, you can tell because the backbone just isn't sufficient for you to regularly attain your max line speeds, regardless of where it comes from. Regardless of if you're getting "ADSL1 Speeds" on an ADSL2+ connection, it's more significant in that the upgraded backbone to the Exchange or Node is able to handle you maxing out your connection, easily. I would strongly disagree that regular disconnects are "acceptable". I personally get frustrated at any downtime, regardless of how long it is for, and when it happens once every couple of months (if that), that's enough to get me on the phone to my ISP. That's the difference between being on an ADSL1 connection, and an ADSL2+ connection in NZ (Conditions in other countries vary). With an ADSL2+ connection, it *ought* to be more reliable, at least I can comment on the likes of the Orcon Plus network and the Telecom / Chorus network, leaving then just the CPE (Client Premise Equipment), which is surprisingly a very common downfall and giving a lot more issues than it needs to. If you're on a good connection (ADSL2+), and if you have a good router, there's no need for you to experience even weekly disconnects, unless something major is going on in your area such as the Exchange or roadside cabinet being upgraded, you may experience irregular disconnects on a temporary basis, but not in the long run. Sure, ADSL is a "best effort" service, but there's absolutely no reason that "best effort" has to mean "unreliable". In fact, I've had a medium sized multi-million dollar business run their telephony off a SIP connection, which lasted 9 months before it dropped. In fact, my router is up for over 183 days now, with my ADSL modem (halfbridge to the router) has been up for over 45, only losing power / connection then due to me testing a Draytek router. It's re-acquired a new IP on that every 3 days, but never lost connectivity. With that in mind, I would recommend that if there are disconnection issues, that you look into upgrading your router. For the cost of ~$100 to no longer have to worry about disconnection issues, many people find it surprisingly worthwhile. In fact, in my experience, many people are shocked to find that "the internet" doesn't have to drop off every few days. I replaced an old SMC router for a small business I took on last year around Sept with the NB6Plus4Wn. They didn't realize how much time they were wasting with restarting their router, how much stress it was causing, uncertainty and more. For the cost of $140 to chuck in a new one, they were very pleased, but also pissed off their previous IT guy hadn't done this for them sooner. They've restarted it once, a fortnight ago, since I put it in.	Chilling_Silence (9)
881019	2010-05-01 21:52:00	Thanks for that Chill, really appreciate the time and effort put into typing that post. Will be ringing VF again this morning to see if we can get either a ruddy good replacement or a refund.	davidmmac (4619)
881020	2010-05-01 22:06:00	Are you still getting disconnects with the Belkin and if so how often. The issue with download speeds from such as Rapidshare are not due to your modem so don't expect any improvement with that by using another modem. Your speeds appear normal for an ADSL1 connection when you are not filesharing so that won't improve with a different modem either.	Safari (3993)
881021	2010-05-01 22:12:00	Are you still getting disconnects with the Belkin and if so how often. Disconnections happen when you are either: Using a VPN connection Torrenting Downloading a file or all 3 computers are using the net at the same time And it always comes up in the modems firewall log as being a UDP flood, which google suggests is a common fault in this model of router. The issue with download speeds from such as Rapidshare are not due to your modem so don't expect any improvement with that by using another modem. So what would they be due to?	davidmmac (4619)
881022	2010-05-01 23:15:00	Disconnections happen when you are either: Using a VPN connection That's the "Use default remote gateway setting" in the VPN. You'll still likely be able to use other machines. Disconnections happen when you are either: Torrenting The router can't handle the load of torrenting, potentially overheating, potentially just a limitation of the router. Disconnections happen when you are either: Downloading a file That shouldn't cause it to disconnect, just a single file ... though potentially, again, see the previous response Disconnections happen when you are either: or all 3 computers are using the net at the same time Similar to torrenting, the router simply can't handle the load Whilst replacing the router won't increase your speeds from Rapidshare, I'd bet money that it'll fix a lot of other things!	Chilling_Silence (9)
881023	2010-05-02 10:10:00	Ok, just thought I'd do an update: Rang VF, they said I need to forward the VPN port my dads laptop is connecting to, but I'm not too sure where I can find it :?. Google suggested port 1723 was for VPN and port 3389 was for remote desktop. They also said if port fowrding didn't work we could turn off interleaving or send it back, so we'll wait and see. As for the slow speeds, I sort of fixed it (for mediafire anyway) by using DTA. Will have to do a bit of research to try and fix it for other sites that don't like download accelerators.	davidmmac (4619)
881024	2010-05-02 21:15:00	Forwarding the VPN port is a waste of time, it will be establishing an outbound connection, so therefor require the port to be forwarded at the server-end, but as he doesn't receive inbound connections himself, the VF rep was talking out their ass basically. Try this: Right-click on the VPN connection properties --> Networking --> TCP/IPv4 --> Properties --> Advanced --> UNTICK "Use default gateway on remote network" and then hit OK 3x. See if he can now join the VPN and still browse the web :) Slow speeds from the likes of MediaFire could be any number of things, most of which are likely to be out of your control, it's not likely you'll ever fully max out your line speed with them. Hope this helps, let me know how you go with the VPN stuff.	Chilling_Silence (9)
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