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Thread ID: 102364	2009-08-17 01:18:00	How far Dick Smith has fallen. . . . .	nofam (9009)	PC World Chat

Post ID	Timestamp	Content	User
801792	2009-08-17 01:18:00	Trying their damndest to become a toaster shop like Noel Lemon and Bombed & Bombed ( . stuff . co . nz/technology/gadgets/2757102/Dick-Smith-calls-in-the-Nerds" target="_blank">www . stuff . co . nz) :groan: Charging like wounded bulls too . . . .	nofam (9009)
801793	2009-08-17 01:36:00	Are they falling up?	Metla (12)
801794	2009-08-17 01:48:00	The charging is a Tad High for a simple setup - mind you also depends on what is required - been to many places that "just want it setup and updated" 3 hours later you walk out. Since Dell are also going to be sold at DSE This Article (pcworld.co.nz) - Considering they are well out of date, and require an hour or so's work just to get them upto date - AND remove the CRAP AV that comes installed - they could be actually under charging. Edited: Its not the setting up where you make the $$ its when you have to go back, and fix the PC because someone "fiddled" and busted it or once you clean out all the spyware - they go right back and reinfect it again, even though you tell them what caused it in the first place. :D Several of my customers do that - I have installed software to stop the infections - they turn it off or uninstall it so they can " do their thing" -- Reinfects. Classic one I get -- an Email or phone call " I installed ????? - it was OK to install it wasn't it" :groan:	wainuitech (129)
801795	2009-08-17 02:12:00	My favourite is when you get a spyware-infested PC which you discover is full of porn site cookies etc. You then discover the PC's owner has a 15 year old son, but when you delicately suggest it may be net-surfing behaviour that caused the infection, you get the classic "not my little Johnny! He would NEVER look at such sites" :D	nofam (9009)
801796	2009-08-17 02:34:00	"Customers will pay $149 to have computers including internet and email and home entertainment systems set up, while smaller jobs, such as setting up a wireless internet network, will cost $129." I do that as part of the build when people buy one off me. And then they get free support for a bit after until they are comfortable doing whatever with it.	pctek (84)
801797	2009-08-17 02:57:00	I do that as part of the build when people buy one off me. Ditto :thumbs: I do the same. All part of the service. Do DSE actually build their "Own Brand" PC these days ? Last time I went to the One in Lower Hutt, all they had on display was HP's	wainuitech (129)
801798	2009-08-17 03:13:00	Ditto :thumbs: I do the same. All part of the service. Same here. :) Do DSE actually build their "Own Brand" PC these days ? Last time I went to the One in Lower Hutt, all they had on display was HP's I don't think they do. Last time I saw a working DSE branded PC it had a Hyena PSU, ECS board, 256MB RAM and an Athlon 1200. That was obviously some time ago. :lol: Normally the only time I see them, they have a faulty PSU or motherboard. :ban	wratterus (105)
801799	2009-08-17 05:44:00	Trying their damndest to become a toaster shop like Noel Lemon and Bombed & Bombed ( . stuff . co . nz/technology/gadgets/2757102/Dick-Smith-calls-in-the-Nerds" target="_blank">www . stuff . co . nz) :groan: Charging like wounded bulls too . . . . I think those sorts of things are a good idea, becuase so many people don't have a clue what to do when they buy a new thing . If they actually setup the new TV properly, and get all the lighting and colour settings right, it may be worth it to many people . Many people however have someone in the family who is the tech person . I'm that person in my family .	robbyp (2751)
801800	2009-08-17 06:10:00	Need a Nerd? I think DSE are over supplied with them. I recently did a mystery shopping assignment on DSE, and I think they'd be hard pressed to assimilate product knowledge on toasters.	WalOne (4202)
801801	2009-08-17 07:53:00	Here's hoping they're better than some of the staff. Went into the Wellington (Black harp end) DSE to buy an Ipod. When the guy heard I wouldn't buy any accessories, tossed the IPod a metre or so to the guy at the counter. That wasn't so bad. When he said "no cover, no warrenty, you take the sale" that was when I suggested where he put the Ipod next.	the_bogan (9949)
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