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Thread ID: 109546 2010-05-12 10:34:00 Windows Update Error 80072EFE lvlrhotshot (15773) Press F1
Post ID Timestamp Content User
884370 2010-05-12 11:50:00 ID: 733 558 455
PW: 5210
lvlrhotshot (15773)
884371 2010-05-12 11:51:00 I find this interesing because I have had the same problems for 2 months
and have been trying to sort it with MS Support by email exchange since
31 March. Many possible fixes have been suggested by MS, including one
today, none of which have cured the problems.
I have even gone as far as installing a Windows 7 Upgrade a couple of days
ago but the problems remain the same. I suspected that the reason for this
malfunction was damaged/corrupted files caused by a DNS Trojan, since
removed but leaving behind residual damage. DNS has been flushed, stopped
& restarted to no avail.
I chose the Win7 Upgrade install in preference to a Fresh install to preserve
all my folders, files & settings but the the problem has migrated from Vista
To Win7 in the transfer.
I also have a problem with web searches being redirected to unwanted sales
ad sites whichever search engine I use. The only way I can get directly to a
wanted website is to Copy & Paste the URL into the IE search box. I am sure
that this is being caused by the same corruption as the MS Updates failure.

There is no way I can download anything from Microsoft sites and always get
error 404.0 "Not Found", nor can I install MSSE from CD copy. It,s almost as if
a MS competitor has hijacked / sabotaged my system. I have run the usual AV
scans, posted a HJT log and the system currently appears to be free from any
Trojans, Syware etc., so I don't know where the answer lies and hope that
continued investigation by Microsoft will succeed. With every email sent back
to MS I have given full details of my actions with screenshots to help in their
diagnosis.
I have explored several tech forums but so far all of the suggested fixes have
been tried in my correspondence with Microsoft. This problem must be shared
by many other users, so if MS can't fix it, who the hell can? After all, Windows
is their product and they must have an army of Diagnostic techs employed.
Maybe I'll get lucky and find a solution via this thread.
blanco (11336)
884372 2010-05-12 11:54:00 There now Lvl Speedy Gonzales (78)
884373 2010-05-12 12:13:00 Trojans can also hit routers Blanco. if you think its a DNS trojan. Reset / then reconfigure the router. If you use one. This should fix the prob. And why what you've done so far hasnt fixed the prob. You need to reset / reconfigure the router itself Speedy Gonzales (78)
884374 2010-05-12 12:39:00 Thanks Speedy, I had not considerd that, nor had my ISP or MS.
I'll give it a try and let you know.
blanco (11336)
884375 2010-05-12 12:40:00 same id... pw 1209 it picked up a couple of internet explorer restrictive policies but nothing to do with updates lvlrhotshot (15773)
884376 2010-05-12 12:53:00 Speedy, were you refering to my Modem? I'm not network connected blanco (11336)
884377 2010-05-12 13:03:00 Are you using a router tho? Speedy Gonzales (78)
884378 2010-05-12 13:15:00 Never used a router. Sorry for confusion, I have heard many
people over here refer to a Modem as a Router but I would
of course expect you to make the same mistake. I simply
misread your post in a rush. I have a Modem connected to
landline and nothing else but thanks for the suggestion which
may have nailed my problem if I had been using a Router.
I see that you are again working the nightshift.
blanco (11336)
884379 2010-05-12 13:31:00 Hm so how are you connected then? Cable / dialup? I could check your system with teamviewer, as well if you want. Is windowsupdate the only thing thats not working? Speedy Gonzales (78)
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