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Thread ID: 146189 2018-05-16 21:14:00 Win10 doesn't recognise my Note5 bk T (215) Press F1
Post ID Timestamp Content User
1449614 2018-05-19 23:01:00 It's driving me crazy.

Will buy a new USB cable to try out. Do I need to buy a genuine Samsung cable or just any USB cable from EBay or AliEpress?

Cheers
bk T (215)
1449615 2018-05-19 23:20:00 Can you check one setting-- In Search type in Autoplay Open it, on the left, Autoplay - check what they are set to, you can try changing the settings for both Removable Drive and Memory card Via the drop down boxes.

8843

"IF" autoplay is off that will cause it not to open.

Also under USB, what is selected, the only option here is

8844
wainuitech (129)
1449616 2018-05-19 23:54:00 Here are my autoplay settings:

8845

8846
bk T (215)
1449617 2018-05-20 02:55:00 Any cable should do. I tried to see if I had the same problem but I don't. My Note 5 and windows 10 work together exactly as they always have so at least you know it can work even if that doesn't help actually fix it. dugimodo (138)
1449618 2018-05-20 03:57:00 It used to work as it should; only once about a year ago (similar problem) and I phoned Samsung for help. They told me to restart my phone and it worked! But not this time! Warranty has expired.

As I mentioned above, it works fine with the same cable on friend's Win7 laptop.
bk T (215)
1449619 2018-05-20 04:27:00 Try changing the Autoplay options to Ask me Everytime. wainuitech (129)
1449620 2018-05-20 22:07:00 ...... or just any USB cable from EBay or AliEpress?


only if you want to risk buying flaky USB cables :)
Thats the mistake I made .

Sounds like its not the cable anyway.
1101 (13337)
1449621 2018-05-20 22:49:00 only if you want to risk buying flaky USB cables :)
Thats the mistake I made .

Sounds like its not the cable anyway.

Care to share the mistake you made?
bk T (215)
1449622 2018-05-26 07:43:00 Check Device Manager and see if there was a yellow mark on the device name. manuokcz (17615)
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