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Thread ID: 102748 2009-08-31 00:43:00 Big bill from telecom! whellington (15030) PC World Chat
Post ID Timestamp Content User
805543 2009-08-31 00:43:00 I got received a bill from Telecom of $6712.40!

In more detail:
*$39.99 + $6603.40 for internet usage.
*$43.80 calling plan, $7.00 call minder $2.50 display option + some $ for international fees

I'm on a 6gb promo plan, basically its the 3gb monthly plan of $39.99 but double the data capacity at no extra cost but you have to be on a 12 month contract. I have went over my data allowance many times before and never incurred a fee of 2cents per 1mb.

WTF is with telecom?
whellington (15030)
805544 2009-08-31 00:45:00 Did your 12 month contract say anything about overage costs? The plan page here www.telecom.co.nz still says:


# If you use more than your monthly data allowance your connection speed will slow down to a maximum of dial-up connection speed for the rest of the month. No additional usage costs apply
somebody (208)
805545 2009-08-31 00:46:00 I got received a bill from Telecom of $6712 . 40!

In more detail:
*$39 . 99 + $6603 . 40 for internet usage .
*$43 . 80 calling plan, $7 . 00 call minder $2 . 50 display option,

I'm on a 6gb promo plan, basically its the 3gb monthly plan of $39 . 99 but double the data capacity at no extra cost but you have to be on a 12 month contract . I have went over my data allowance many times before and never incurred a fee of 2cents per 1mb .

WTF is with telecom?

Gordon Bennett!!! :badpc:

Good effort . . . . :blush:
nofam (9009)
805546 2009-08-31 00:47:00 Did your 12 month contract say anything about overage costs? The plan page here www.telecom.co.nz still says:

No refer to my other pic, i went over the limit of 6gb and never got charged when i went over my limit 6gb. My speed gets capped to a max of dial up speed when i go over it.

Has anyone else had this problem?
whellington (15030)
805547 2009-08-31 00:54:00 No refer to my other pic, i went over the limit of 6gb and never got charged when i went over my limit 6gb. My speed gets capped to a max of dial up speed when i go over it.

Has anyone else had this problem?

In that case ring them and talk to them about it - it's probably a billing glitch.
somebody (208)
805548 2009-08-31 01:08:00 Exact same thing happened to me 2 months ago - went over my 40gb data limit and instead of getting capped they charged per MB.

As the speed didn't decrease I never noticed and went seriously over the limit and had a $800+ bill. Rang them up and sorted it all out - dirty swine. :mad:
Bozo (8540)
805549 2009-08-31 01:21:00 Would be an especially sticky situation if you had Telecom authorized to Direct Debit your bank a/c too!!

:horrified
nofam (9009)
805550 2009-08-31 02:14:00 Would be an especially sticky situation if you had Telecom authorized to Direct Debit your bank a/c too!!

:horrified

You get the bill in time to stop the deduction.

in line with your authority,
a Direct Debit of $xxx.xx
will be processed on
the payment due date
to instruct us otherwise, please
contact us at least two days prior
PaulD (232)
805551 2009-08-31 02:39:00 WTF is with telecom?

Maybe so but WTF is with you using 39GB in one month?
pctek (84)
805552 2009-08-31 03:05:00 Maybe so but WTF is with you using 39GB in one month? Two guesses :D

Either hosting a web service OR Possibly using torent/P2P file sharing.

That was going by the fact the uploads and downloads are heavy all at the same time. ;)

I'd go through 30 -40 GB / month easy, but thats 95% in downloading programs, or updating customers PC's - windows updates, Programs from technet, or watching Web casts etc.
wainuitech (129)
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