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Thread ID: 109710 2010-05-20 01:05:00 0x800CC0F - the connection to the server was interrupted Chilling_Silence (9) Press F1
Post ID Timestamp Content User
886277 2010-05-20 01:05:00 Hi all,

I've got a client who's having issues with his Outlook mail.

Office 2007, Win7 x64, Security Essentials running along with SUPER Anti-Spyware and Malwarebytes.

We've run the WinsockXP Fix just in case and he's still getting this error on send.

Receiving works fine.

Email is a domain hosted through Telecom using their Officemail servers.
It works fine on his laptop, so we know the settings are all correct, nothings changed since yesterday afternoon when it was working.

Any ideas on how to resolve the 0x800CC0F error?

We've even fully deleted then re-added the mail account with no joy :-/

Cheers


Chill.
Chilling_Silence (9)
886278 2010-05-20 01:30:00 You sure you got all the C's in there ??

Try this fix, number 3 (forums.techarena.in) Its for Vista, but the same error message with 1 more C
wainuitech (129)
886279 2010-05-20 01:43:00 What is the full error message? Safari (3993)
886280 2010-05-20 03:55:00 I'll get a screenshot sent through. I tried that when on the phone prior to posting, my Googl'ing came up with that same link wainuitech.

Interesting thing is this has just started happening for him as of yesterday afternoon, and I just got a call from another client who's got a similar issue, but he doesn't use Telecom. Started happening yesterday afternoon, except his gives no error, it says "success", but the message never sends from Outlook, it just stays in the outbox.

Odd indeed ...
Chilling_Silence (9)
886281 2010-05-20 05:25:00 The message that is trying to be sent, is it a test message or one from an address book/ Reply/Forwarded etc.

Seen it happen a few times that "something" is not right with the address. try sending a test email to yourself - delete the one in the outbox first.
wainuitech (129)
886282 2010-05-20 05:54:00 try turning off security stuff just to check.

I get the feeling ti's being dropped by a firewall....
robsonde (120)
886283 2010-05-20 06:36:00 Yeah done that this morning, deleted everything, closed outlook, opened it, sent me a test message to my gmail, sent a test to my orcon mail, nothing :(

Tried turning off firewall & anti-virus. No joy :-/

Any other ideas? :D
Chilling_Silence (9)
886284 2010-05-20 06:37:00 Tried reinstalling outlook? Dannz (1668)
886285 2010-05-20 07:04:00 I would try setting up the email account in another email program like thunderbird and see if it works.
That will tell you if it's Outlook or something else.
CYaBro (73)
886286 2010-05-20 08:31:00 That's actually a good idea ... both of them :) Chilling_Silence (9)
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