Forum Home
PC World Chat
 
Thread ID: 103005 2009-09-09 05:51:00 Call center job Educational requirements forums12345 (15197) PC World Chat
Post ID Timestamp Content User
808198 2009-09-09 05:51:00 Hey i would like to know the needed educational requirements to become a call center operator. Do i need to have NCEA level 1 level 2 or level 3

I have no previous work experience what so ever.

Thank you.
forums12345 (15197)
808199 2009-09-09 05:56:00 Id say nothing at all, they teach you everything you need to know hueybot3000 (3646)
808200 2009-09-09 06:08:00 A script gets put in front of you and you read from it very often. Sweep (90)
808201 2009-09-09 06:14:00 Call Centre's problem is attrition.

They can never get enough staff to stay past morning-tea.

As long as you can operate a public transport timetable and an alarm clock, you'll start on Monday.
allblack (6574)
808202 2009-09-09 06:32:00 1/. Can you fog a mirror?
2/. Can you maintain your focus and give the predetermined company response no matter what query the caller provided?
3/. Make sure to assume the caller knows less than you, no matter how unlikely that is.
R2x1 (4628)
808203 2009-09-09 06:37:00 You are the funniest troll I have ever seen or heard of. That's something special indeed. Cato (6936)
808204 2009-09-09 06:40:00 Requirements? Probably a natural ability to piss people off at the most inconvenient times. :D qazwsxokmijn (102)
808205 2009-09-09 06:48:00 [QUOTE=qazwsxokmijn;817691]Requirements? Probably a natural ability to piss people off at the most inconvenient times. :D[/QUOT


MMMM...in that case he will be a superviser in NO time at all. PJ:clap
Poppa John (284)
808206 2009-09-09 07:20:00 heheh be realistic and be serious ppl forums12345 (15197)
808207 2009-09-09 07:23:00 I'd say, just be sure you have a sense of humour; but keep it to yourself! :D Marnie (4574)
1 2 3 4