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Thread ID: 103115	2009-09-13 00:11:00	Exceptionally bad customer service	somebody (208)	PC World Chat

Post ID	Timestamp	Content	User
809550	2009-09-13 06:01:00	I completely sympathize with people annoyed at screaming kids in a restaurant. People go there for some ambiance not to listen to a kid having a tantrum. When my kids played up I took them outside until they got their stuff together and a couple of times I took them home early when they were playing up after saying sorry to people at next table. In Nelson went to one place and they wouldn't give us a table the kids were about 2 and 5 at the time. At the time I thought fair enough would do the same if I owned a class joint. Yes but they were in the Kids zone in this case, so I doubt anyone was there for the "ambiance".	Twelvevolts (5457)
809551	2009-09-13 06:11:00	plod: Sadly you are one of few. A lot of parents neglect their kids and let them run amok, but I expect it. That being said when you run a business or are paid to work at a business that caters for families you gotta suck it up and do your job. You are being paid for something, so act mature and professional - if they are that much of a problem ask them to leave. But then again, people gotta entertain themselves, yeah? And as far as kid behavior goes, try a long haul flight if you got a kid behind you. It's a nightmare. And you are paying a few grand for the flight.	Cato (6936)
809552	2009-09-13 06:34:00	plod: Sadly you are one of few. A lot of parents neglect their kids and let them run amok, but I expect it. That being said when you run a business or are paid to work at a business that caters for families you gotta suck it up and do your job. You are being paid for something, so act mature and professional - if they are that much of a problem ask them to leave. But then again, people gotta entertain themselves, yeah? And as far as kid behavior goes, try a long haul flight if you got a kid behind you. It's a nightmare. And you are paying a few grand for the flight. The point is, service staff should make those comments behind the customer's back - i.e. talk about it in the kitchen, smoko room or whatever - not write it on the customer's receipt!	somebody (208)
809553	2009-09-13 06:57:00	The point is, service staff should make those comments behind the customer's back - i.e. talk about it in the kitchen, smoko room or whatever - not write it on the customer's receipt! Point taken. And I guess some of us missed the point	plod (107)
809554	2009-09-13 07:37:00	The point might also be made that if no-one ever reminds the so-called parent that allowing that sort of misbehaviour to continue in a public place (as long as it is not Bellamy's) is not acceptable, the child will never be fit for exposure in human company. Presumably it is too late for the mother to learn any form of consideration, but the child may have a chance to learn what is or is not normal behaviour.	R2x1 (4628)
809555	2009-09-13 09:50:00	Good on the person for putting the truth on the receipt the place would be better off not having the parents and brat return. I have gone out on outside breakdowns and the operator has acted like a trained seal while we try to repair his machine. I have said I am outta here **** you get some other sucker to fix this heap of **** machine and never ring our company ever again.	prefect (6291)
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