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Thread ID: 109975	2010-05-30 02:24:00	Problem getting Pimero (alternative to Outlook) to work	WalOne (4202)	Press F1

Post ID	Timestamp	Content	User
889283	2010-05-30 02:24:00	I've downloaded Pimero, and the download also included some Microsoft.net Framework 2.0 SP2, 3.0 SP2 and 3.5 SP1 files, and Firebird (I assume all these are necessary to run Primero). The program appears to start OK, but is flagged "Pimero has encountered a problem and needs to close" If I select "Send error report" Pimero closes, if I select "Don't send", it also closes. I've tried uninstalling and re-installing Pimero twice, with no effect. I can however, run it if I move the "encountered a prob" window off screen and ignore it, but that's not a solution. I'm running XP Pro SP3, Outlook 2003, H&S Office 2007, Firefox 3.6.3 Is Firefox an issue? (please don't tell me I have to go back to IE!) Is there some other compatibility issue I need to address? Manufacturer Dell Computer Corporation Product Name OptiPlex GX60 Serial Number GCVD81S Machine Type AT/AT COMPATIBLE Infrared (IR) Supported No DMI System UUID 44454C4C-43001056-8044C7C0-4F383153 UUID 4C4C4544-0043-5610-8044-C7C04F383153 Disk Space Disk C: 4644 MB Available, 38162 MB Total, 4644 MB Free Disk E: 211 GB Available, 298 GB Total, 211 GB Free Physical Memory 759 MB Total, 218 MB Free Memory Load 71% Virtual Memory 1858 MB Total, 1297 MB Free PageFile Name C:\pagefile.sys PageFile Size 1140 MB In use 67 MB Max used 76 MB Registry Size 4 MB (current), 54 MB (maximum) Can anybody come up with any suggestions how to get Pimero running properly?	WalOne (4202)
889284	2010-05-30 02:36:00	Look in event viewer. See what that says	Speedy Gonzales (78)
889285	2010-05-30 02:49:00	Thanks Speedy. Here's what it says (it doesn't mean anything to me) ... Eventype clr2or3, P1 pimero.exe, P2 5.1.18171, P34b790e66, P4 system.windows.forms, P5 2.0.0.0, P6 4889dee7, P7 6112, P80, P9 systemargumentexception, P10NIL :confused:	WalOne (4202)
889286	2010-05-30 04:39:00	Do these appear in add/remove programs? Microsoft.net Framework 2.0 SP2, 3.0 SP2 and 3.5 SP1 ? Even tho it may need these, it may not install them.You may have to install them yourself / manually	Speedy Gonzales (78)
889287	2010-05-30 04:54:00	Yes, all these appear in add / remove programs. I may try uninstalling everything including these microsoft.net framework + firebird and start from scratch again. Stay tuned :)	WalOne (4202)
889288	2010-05-30 05:01:00	I would say its a .net framework error. Is .net Framework 1.0 / 1.1 installed as well?	Speedy Gonzales (78)
889289	2010-05-30 05:14:00	No, I didn't have 1.0 and 1.1, and now I've uninstalled what I had, including Pimero. Do you think I need 1.0 and 1.1 as well?	WalOne (4202)
889290	2010-05-30 05:32:00	Try this to make sure it removes everything (blogs.msdn.com). Then reinstall 1.1 + 2 + 3 + 3.5 and their updates. Hopefully it doesnt stuff up programs you use (that you've installed)	Speedy Gonzales (78)
889291	2010-05-30 05:37:00	I can't even get this to finish off the setup wizard on Win 7 32 bit. Just hangs at the end and I have to kill it. When I restart the app it gets to 25% of Initializing Application and that's it. I have FW.net 2 installed.. Have uninstalled and reinstalled twice..	paulw (1826)
889292	2010-05-30 06:50:00	Two things I have found -- 1. If it hangs, it appears to hang for sometimes about 3-4 minutes, then finishes, the less memory your PC has the slower it is while installing, once running its fine. 2. I installed it today in total on 5 different OS's on workshop PC's. Interestingly the only ones that cause any problems were XP. In both cases it crashed in XP. Vista it hung up once on install, but to be honest I think its more to do with that install of Vista, it is damaged and often most programs wont install first time. All the Windows 7 's flew in no problems what so ever. I did notice they have a Live help/chat. Might pay to open that and ask (assuming it is actually live).	wainuitech (129)
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