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Thread ID: 110017 2010-05-31 18:38:00 My laptop won't turn off completely Yazanalsader (15803) Press F1
Post ID Timestamp Content User
1105450 2010-05-31 21:38:00 get rid of AVG and get the microsoft one www.microsoft.com

get malwarebytes aswell and run full scans of both


norton is often half the problem
GameJunkie (72)
1105451 2010-05-31 22:14:00 get rid of AVG and get the microsoft one www.microsoft.com

get malwarebytes aswell and run full scans of both


norton is often half the problem

Okay, thank you my friend. I've downloaded both programs and I'm running the scans as you suggested.
Yazanalsader (15803)
1105452 2010-05-31 23:20:00 and get hijackthis, do a scan and post the log here GameJunkie (72)
1105453 2010-06-01 08:07:00 Make sure Norton is completely gone folders everything sometimes just uninstalling it isn't enough gary67 (56)
1105454 2010-06-02 09:41:00 Yeah, I know that, but how do I know which process is causing the problem?

In Task manager it will probably show as "Not responding".

Failure to shut down doesn't sound like a virus issue to me, but I defer to the opinions of those who have forgotten more than I will ever know about computers.

Cheers

Billy 8-{)
Billy T (70)
1105455 2010-06-02 09:47:00 You can force the shutdown by holding down the power button for 8 seconds.

And what I would do.

is.

Go into msconfig>startup, and disable every single item running, and when I say every single item I mean every single item. Force a reboot (power button) and then see if the system shuts down as it is supposed to.

if so (and my bet is it will) then you 93.2% of the way to solving the problem.
Metla (12)
1105456 2010-06-02 09:49:00 No use posting Billy T. This person has been banned. If you check Google you will see they are a troll. Metla as will.
:)
Trev (427)
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