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Thread ID: 110252	2010-06-09 10:02:00	Windows Firewall	Agoge (12669)	Press F1

Post ID	Timestamp	Content	User
1108424	2010-06-09 10:02:00	Hi Folks! I'm still happily running XP, but a friend of mine is having a deuce of a problem with her computer. Window's firewall won't turn on - she's running Vista Premium - and can't get onto the Net through her wireless connection. I've scanned the board but haven't come across anyone else who has experienced this problem. Does anyone have a solution to her dilemma? Abundant thanks.	Agoge (12669)
1108425	2010-06-09 10:04:00	So any other third party firewalls installed like ZA or whatever?	Sweep (90)
1108426	2010-06-09 10:08:00	Have a read of this support article (social.microsoft.com). Also adding to Sweeps question - If you have norton internet security, McAfee Internet Security, or any other security package that contains a firewall, that will take over Windows, and wont allow it to turn on. You can only have 1 active firewall.	wainuitech (129)
1108427	2010-06-10 22:28:00	She had Norton anti-virus and then Avast, but both have been deleted. Now she is running AVG, which she downloaded from off a disk. The problem began before she put AVG on her computer.	Agoge (12669)
1108428	2010-06-10 22:32:00	I take it, you mean you uninstalled them first?? You didnt delete their folders without uninstalling them first did you?. It can cause a lot of probs, if you do. If it doesnt work with wireless, does it work with ethernet?	Speedy Gonzales (78)
1108429	2010-06-11 00:30:00	Yes, she uninstalled them completely, and, no, it doesn't appear to work with ethernet either.	Agoge (12669)
1108430	2010-06-11 00:46:00	Are there any programs installed that update, without opening the browser?? If there are, do they work / update?? Sometimes, programs will update, even if you cant use a browser. Also, has someone set up a proxy somewhere? (ie: In IE, or whatever browser)? Are you with her atm?? And is there another PC there that can get on the net? If there is post a hijackthis log. Another thing you can try, is boot into safe mode / networking. Does this work?	Speedy Gonzales (78)
1108431	2010-06-11 00:50:00	AVG and Avast are Antivirus programs and the free versions do not have a firewall. My question remains. Norton Security contains AV and firewall. Was only the AV component uninstalled?	Sweep (90)
1108432	2010-06-11 01:00:00	Ah but uninstalling Nortons doesn't always. It's a known problem and will often block the net even though it appears to not exist. Download the Nortons Removal tool and run it then see what happens.	pctek (84)
1108433	2010-06-11 01:20:00	Ah but uninstalling Nortons doesn't always. It's a known problem and will often block the net even though it appears to not exist. Download the Nortons Removal tool and run it then see what happens. Agreed. But I was not sure what has been installed and or removed. Started with a firewall problem and then antivirus. The win firewall won't turn on but that would hardly be the reason for no net access.	Sweep (90)
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