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Thread ID: 146342 2018-07-08 08:17:00 MS Office 365. Word 2016 Poppa John (284) Press F1
Post ID Timestamp Content User
1451350 2018-07-08 08:17:00 Hi All
W10 & Office 365. I am on the third & last of Officce , renewal is 28/8/18. About a week ago after an update I lost Word 2016, The W10 tried to download Word 2013. How can I get Word 2016 back again please. I still have the package & theKey Card with thelong number on it. Thanks. PJ
Poppa John (284)
1451351 2018-07-08 08:41:00 It shouldn't have tried to download 2013 ??

To fix try this.

Open the control Panel ( Press Windows Key + S) Type in Control - Open Control Panel

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Click programs and features ( this is in Large Icon Mode top Right).

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Scroll Down till you see Microsoft Office Office 365 - SINGLE click it to Highlight, then click on Change.

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Click YES in the pop up window.

Select Quick Repair

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Click Repair.

It will run through, see if word is back. If not then Select Online repair, then Repair.

The online will basically download and reinstall Office 365 completely.

As for the renewal, just pay with your credit card. You need to go to www.office.com/myaccount Sign in, manage account - Renew

Or renew it from within the program normally a bar along the top appears close to renewal time.
wainuitech (129)
1451352 2018-07-09 07:54:00 Or chuck it and download free Libreoffice. linw (53)
1451353 2018-07-09 22:04:00 Or chuck it and download free Libreoffice.

Maybe he also used Outlook as well..
paulw (1826)
1451354 2018-07-10 04:41:00 Wainui. All fixed thanks at repair/change. Printed & filed. PJ Poppa John (284)
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