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Thread ID: 110573 2010-06-23 02:35:00 Vertical pink line on my LCD Nomad (952) Press F1
Post ID Timestamp Content User
1112703 2010-06-23 02:35:00 Hi, I have a vertical pink line about 3/4 to the right side. Appeared yesterday and it goes away after 15-20mins usage.

Advice?

Monitor was bought from Dell so excercising the CGA can be tricky and it is currently over 2yrs old. 24" Ultrasharp.

Cheers
Nomad (952)
1112704 2010-06-23 02:40:00 HOW is it connected?? DVI or HDMI? If DVI, are you using a DVI-HDMI adapter? Speedy Gonzales (78)
1112705 2010-06-23 02:45:00 DVI is connected. Direct cable - no converters.
Don't have a HDMI thing.

I have a VGA thou and a DVI VGA converter. The thing is if you open the LCD setting menus the line goes right thru it ......
Nomad (952)
1112706 2010-06-23 03:06:00 Lines on an LCD indicate a bad internal connection to the LCD or a faulty driver. Noting that the line goes away after warm-up suggests the problem is more likely a dodgy connection which gets better as something warms up and expands

Repair is possible but would be expensive.

Since it's only 2 years old, you should be able to get a repair\replacement under CGA in my opinion.

Otherwise sell it on Trademe, someone will probably want it for the PSU and processing board as spare parts (or who doesn't care about the line so much)
Agent_24 (57)
1112707 2010-06-23 04:37:00 Since it's only 2 years old, you should be able to get a repair\replacement under CGA in my opinion.


He could if he had bought it from a NZ retailer, but online from Dell? Can't see that happening.........
pctek (84)
1112708 2010-06-23 05:08:00 Should have a 3 year warranty surely? CYaBro (73)
1112709 2010-06-23 05:14:00 Should have a 3 year warranty surely?

Checked my receipts folder. Was bought Jan 2009. Does have a 3yr warranty :D
Nomad (952)
1112710 2010-06-23 05:28:00 Checked my receipts folder. Was bought Jan 2009. Does have a 3yr warranty :D

Oh, well you're lucky then, hopefully they'll just repair\replace without any fuss... :thumbs:
Agent_24 (57)
1112711 2010-06-23 06:53:00 He could if he had bought it from a NZ retailer, but online from Dell? Can't see that happening.........As long as he bought it via Dell's NZ site, then I'd be very surprised of Dell didn't still have obligations under the CGA - they are after all trading in New Zealand, and should therefore comply with NZ laws while doing so. Erayd (23)
1112712 2010-06-23 07:47:00 As long as he bought it via Dell's NZ site, then I'd be very surprised of Dell didn't still have obligations under the CGA - they are after all trading in New Zealand, and should therefore comply with NZ laws while doing so.

Ah yes but trying to enforce that sort of thing can be a mission. Support your local PC hardware shop.
pctek (84)
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