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Thread ID: 105047	2009-11-17 04:54:00	A well deserved reply??	Greg (193)	PC World Chat

Post ID	Timestamp	Content	User
830948	2009-11-17 04:54:00	I made an insurance claim after my insurance after my my previous incident when my shaver was damaged.. I got around to replying to their reply today. I sure won't take Southern Cross insurance with them again! They ar sooo pathetic. I've paid them for myself and four others quite a few times recently... Here's the latest ----- scticlaims@scti.co.nz wrote: > Claim Number: 10012xxx > > Policy Number: TC415Fxx > > Dear Mr XI replied to her to F > > Thank you for submitting your claim online with Southern Cross Travel Insurance. > > Below is a summary of your claim: > > Baggage & Personal Items: > NZD - New Zealand Dollar: 450.00 > > Please post all original supporting documents to: > > Claim Number 10012881 > Southern Cross Travel Insurance > PO Box 204107 > Highbrook > Manukau 2161 > > Please print out the header sheet attached to this email, sign and send this to us with your original documents. > > If you are unable to print the attached header sheet, please ensure your claim number and policy number have been written on the front of all your original receipts and documents. > > Once we have received your original receipts and documents, we will assess your claim. If we require any further information, we will be in contact with you by phone or email.---------------------------------------------- > > If you have any questions, please visit "Ask a question" on our website: www.scti.co.nz > > Yours Sincerely > > The Claims Team > Southern Cross Travel Insurance > www.scti.co.nz > > WARNING: This email contains information which is confidential and that may be subject to LEGAL PRIVILEGE. If you are not the intended recipient, you must not peruse, use, disseminate, distribute or copy this email or attachments. If you have received this in error, please notify me immediately by return email or telephone (call us collect) and delete the email. > SOUTHERN CROSS ACCEPTS NO RESPONSIBILITY FOR CHANGES MADE TO THIS EMAIL OR TO ANY ATTACHMENTS AFTER TRANSMISSION FROM SOUTHERN CROSS. -------------------------------------------------------------------------------------------------- Here is my response to their reply... Dear The Claims Teams Do you honestly think I'm going to go to the hassle of looking through all my physical documents to find a simple receipt to prove I bought this thing? (if even if still have the bit of paper waste)? What other stupid documents do you expect me to provide? A sworn statement from Lithuania plus various Presidents of several weird countries.???? Here's a better thought - tell your little bosses that they're little plonkers (did I mention litltle?) and they can stick you and their insurance payout. You are so going to get a decent satisfaction for getting a resolution of this claim without having to pay out a for small claim. I 'll bet on it. I didn't think I'd have to go through such a rigmoral to claim such a small amount. Why don't they act a bit less like a chimpanzee, and simply ask me to send you the unit to prove that it is problematic? Did it even remotely occur to you that I may no longer have the receipt - Or - what...oops - other "documentation" do you require? A Space Station satellite photo of me using it, and... oh, dear... I see it falling.from the sky, high from the bathroom. Uh oh. It's hit the ground. And oh, dammit - it no longer works properly. "Oh damn Igov - Grigor's unit doesn't work at co.nz anymore. ABORT! ABORT! ABORT! Mission ABORT! SCTI.-won't honour a simple request for a damanged shaver. Bugger! " "Now we won't have any bolsch for supper tommorrrow. The Amerikanaas won't allow us! *sad face* And I've come to like sushi.. *sigh*" Hi Pritty Ladie... I'm in the space team. You? Let us meet in space Speece Luvvie. "Oh Greg... I love you. $20.00." END PS - She said yes and we all died. (well at least I did - but at least I didn't pay before I died!) -------------------------------------------------------------- Hello Claims Team. Here's the deal - you send me the insurance payout (payout from yourselves... NZ$450.00), - okay - I accept your deduction of 75 bucks. You could have made it clearer, but of course it isn't your fa and I'll send you the damaged item. You can deduct your "excess" fee. And I'll deduct the postage or courier costs. I mean really, its not like I'm asking for a $100 000.00. (PS) NZ husbands don't come cheap lately! Below is a summary of my claim... Yours sincerely, Greg >	Greg (193)
830949	2009-11-17 04:57:00	Have you been drinking?	bob_doe_nz (92)
830950	2009-11-17 04:59:00	Are you all there Greg, you are making no sense at all today.	wratterus (105)
830951	2009-11-17 04:59:00	Have you been drinking?Are diamonds hard?	Greg (193)
830952	2009-11-17 05:00:00	Ah c'mon you guys can't you see it	Greg (193)
830953	2009-11-17 05:04:00	Practising using Vodka for your trip to Russia I presume!!	Sweep (90)
830954	2009-11-17 05:07:00	Greg, a friendly bit of advice; everything you post here will still be here tomorrow. A different day may make you reconsider some of your post contents - regardless of how entertaining (and concerning) they may be to the other members.	Jen (38)
830955	2009-11-17 05:15:00	Greg. If I could respond to your response on behalf of Southern Cross: Dear Sir, As stated in the previous e-mail, we require proof of your purchase. If you were to simply state that you could not find your receipt, we would endevour to help you. As is, we simply have to assume that you still have the shaver on you. Well, as the photo from our Private Investigators show, that bulge in your pants cannot be natural. It looks distinctly shaver-like.	the_bogan (9949)
830956	2009-11-17 11:45:00	Greg's lost it? Suggest you blast some of rob's music and chill out a bit	hueybot3000 (3646)
830957	2009-11-17 11:48:00	This post brings back fond memories of Creighton Brown.	roddy_boy (4115)
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