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| Thread ID: 104978 | 2009-11-15 00:20:00 | Warranty issues | Paul Purton (15429) | PC World Chat |
| Post ID | Timestamp | Content | User | ||
| 830231 | 2009-11-15 19:51:00 | They also didn't have replacement parts for it, which they are required to provide under the CGA. Thats actually not quite 100% correct. If they cant supply a replacement part and its still under warranty, then they have to replace it with a similar one ( that will do the same job), or better. It may take several weeks to get a replacement but there is nothing to say exactly how long that time is, "reasonable time" is the general guide line - and whats reasonable will depend on who the person is. Regarding PBtech - I have a dealers account with them, normally I get items from Auckland as they usually have more stock - couple of times Auckland was out, but Wellington had what I wanted, always got the items sent out the same day, and as long as it was before 1pm, they arrived later that afternoon. |
wainuitech (129) | ||
| 830232 | 2009-11-15 21:52:00 | I've bought alot of stuff off pb tech Wellington. Actually I've bought alot of stuff online and been quite jammy considering the risks. This is the only warranty issue I've ever pursued and failed. The lesson is for me. Flick bluetooth It's exspensive with a tiny band of usefullness. It appears manufacturers have abandoned concepts such as quality and durability to flog a dubious technology. Reinventing the wheel and calling it a feature. Look it goes round and round. The 3.5 jack as technology smashes bluetooth in terms of value for money, stability, durability, quality and longevity. Convergent technology. Smartphones do everything. None of it well. They true-lie are masters of nothing. |
Paul Purton (15429) | ||
| 830233 | 2009-11-15 23:36:00 | Any way I'm getting a mp3 player. Ironical I'm thinking about samsung again 20 mw per channel. Any suggestions. Louder better to drive the sennheisers. If you're looking for just a music player (not a video player + all the other rubbish that seems to come with the full multimedia devices nowadays) - can highly recommend Cowon's iAudio 7. 16Gb for around $200 (check Ascent or Cowon NZ). Best feature is the EQ and the sound quality. Will drive high-end phones. I'm using one with a set of Shure SE420's (IEMs). Hadn't realised how good music can really sound until I bought this combo. The Shures even beat my Sennheiser cans. Anyway (mp3 players) - I went from cheap (Philips) to mainstream (Nano), then to the Cowon. Difference is night and day. |
Brooko (8444) | ||
| 830234 | 2009-11-16 00:16:00 | Thats actually not quite 100% correct. If they cant supply a replacement part and its still under warranty, then they have to replace it with a similar one ( that will do the same job), or better. The problem was it was not under warranty, that had just run out. The claim was being made under the CGA. In that case the manufacturer will usually make you jump through hoops to get the issue resolved. |
robbyp (2751) | ||
| 830235 | 2009-11-16 00:37:00 | I strongly want a cowon. It's been at the back of my mind for awhile. I surmise after some study their far and away the best. I have every incentive to wiggle out of the convergent tech mess. Just have to save the cash for the d2+ |
Paul Purton (15429) | ||
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