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Thread ID: 111134 2010-07-15 08:58:00 HELP! Anybody heard of this? hrb1968 (15344) Press F1
Post ID Timestamp Content User
1119010 2010-07-16 02:33:00 I tried the ccleaner with no luck, I've also tried the reset computer to an earlier time (I tried turning it back a week) no luck, and I lost the ccleaner as a result. I'm going to try to redownload the codecs for WMP 11, avi and divx especially. Anybody know where I can get these freeware?

Speedy, I havent tried the F8 option yet. If you think its still worth a go Ill give it a try. I've figured out what you mean, Im not exactly sure what good it will do though.
hrb1968 (15344)
1119011 2010-07-16 02:41:00 Speedy, I havent tried the F8 option yet. If you think its still worth a go Ill give it a try. I've figured out what you mean, Im not exactly sure what good it will do though.

The reason you do this if you want me to check it out with teamviewer is:

If youre infected with whatever, it is may not run in safe mode.. Thats why you boot into safe mode / networking. Of course if you use system restore, and go back a week, whatever you've installed after wont be there. And you should have disabled system restore first before doing anything else
Speedy Gonzales (78)
1119012 2010-07-16 02:55:00 Oops, sorry Speedy, seemed like a good idea at the time. I thought that using system restore would remove it, but it hasnt helped. I think I got whatever it is on Tuesday or Wednesday so I turned back the clock to last Friday. No help. I think I'm going to have to go and re-download the codecs. I'm just wondering what it could be that would not be removed by a system restore. A virus should have been. I whatever it was just deleted some of my codecs. Ive checked my WMP and if there were avi and divx codecs there they are gone now.

btw, the ccleaner is a really cool product. Thanks. I'll have to download it again though. D'oh.

Also, how do I use the teamviewer?
hrb1968 (15344)
1119013 2010-07-16 03:14:00 That depends on what the malware is and when it decided to infect the system.

Usually you disable SR to delete / remove the restore points. Since some malware (depends what it is) lives in the restore folder/s). Going back a week or so will probably remove it, but it'll also remove (as you found out) programs you've installed recently. Oh well, not to worry
Speedy Gonzales (78)
1119014 2010-07-19 10:14:00 If all of speedy gonzales's advice fails just reinstall windows Henweh (15871)
1119015 2010-07-19 12:39:00 If all of speedy gonzales's advice fails just reinstall windows

For someone who is confused by his reset button (no offence intended hrb1968), I don't think reinstalling Windows would be a good idea.

Next step I'd suggest would be to download and run a bootable antivirus scanner such as Bitdefender Rescue CD or Dr.Web bootable CD etc
Agent_24 (57)
1119016 2010-07-20 00:30:00 WHO CARES ABOUT WMP
DOWNLOAD VLC MEDIA PLAYER

PROBLEM SOLVED
KTHANKS
woops sorry about caps :$
GreacherTech (15784)
1119017 2010-07-20 08:13:00 For someone who is confused by his reset button (no offence intended hrb1968), I don't think reinstalling Windows would be a good idea.

Next step I'd suggest would be to download and run a bootable antivirus scanner such as Bitdefender Rescue CD or Dr.Web bootable CD etc

Umm, he doesn't know much about rebooting a PC I think he will have problems downloading and make a bootable CD. Just a comment.
Jester (13)
1119018 2010-07-20 13:19:00 True, but it's a lot easier than reinstalling Windows properly...

Other than that I can only suggest taking it to a shop
Agent_24 (57)
1119019 2010-07-20 21:34:00 If all of speedy gonzales's advice fails just reinstall windows

In any case why would you reinstall Windows just because he can't play and avi file? I'm sure he could take the 10min to download and install VLC and have a far superior media player than reinstall his whole OS
GreacherTech (15784)
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