| Forum Home | ||||
| Press F1 | ||||
| Thread ID: 111134 | 2010-07-15 08:58:00 | HELP! Anybody heard of this? | hrb1968 (15344) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1119000 | 2010-07-15 10:10:00 | btw, after this started screwing up my system i did an AVG clean, and I got an infection in my local settings/temporary internet files folder, I think it may have helped but Im still not getting images back with my .avi files on media player. I think I may end up having to re download the codecs. | hrb1968 (15344) | ||
| 1119001 | 2010-07-15 10:13:00 | Thats it thats the restart I'm talking about. If you want boot into safe mode / networking (press F8 after you reboot, select safe mode / networking). Are you on dialup or broadband? If you re on broadband, I could log in using teamviewer (www.teamviewer.com). All you have to do is download teamviewer, install it, then send the password and ID to me in a PM. Be CAREFUL what codecs you install. Some are trojans / malware. Get ccleaner (www.ccleaner.com) install it then run it (close browsers first). It'll remove the temp files etc off the hard drive |
Speedy Gonzales (78) | ||
| 1119002 | 2010-07-15 10:26:00 | OK, ive downloaded the trojan tool, and run it and found nothing. Not sure what do try now. Should I try the restart Speedy? Im on Broadband btw, brb, Thanks Speedy, im gonna give try the reboot, the weird thing about this is in my file converting software, prism and format factory, i can still watch my .avi files. but not in Quicktime for WMP. How weird is that? |
hrb1968 (15344) | ||
| 1119003 | 2010-07-15 10:39:00 | k., Well you can get teamviewer, if you want (boot into safe mode / networking). Install it / run it , come back here. Then send the password and ID to me in a PM. And I'll check it out. Select all of the options under the utilities menu as well (in trojan remover) | Speedy Gonzales (78) | ||
| 1119004 | 2010-07-15 10:50:00 | I tried the start>restart option, I think thats what you meant, I pressed F8 which didnt do anything. I just checked the Windows Media player and its still just giving me sound only, im not sure how to boot into safe mode/networking. Im going to try the ccleaner link you gave me, ill let you know, im going to delete the trojan tool Im in microsoft at the moment and am downloading the codecs package, hopefully that might fix some of this stuff. im also downloading the ccleaner tool |
hrb1968 (15344) | ||
| 1119005 | 2010-07-15 10:53:00 | Reboot press/hold F8 down, till the menu appears. Then select safe mode / networking. It sounds (since you can only hear sound), there's no codecs to see the video. Start/shut down / restart | Speedy Gonzales (78) | ||
| 1119006 | 2010-07-15 10:57:00 | Try installing the Xvid codec if you think the infection is cleaned out. www.xvid.org The malware probably cleaned out all your codecs & installed its own infected codec |
Greven (91) | ||
| 1119007 | 2010-07-15 11:28:00 | Thanks guys, Speedy, can you guide me through the use of the ccleaner? I've downloaded it and it looks pretty intimidating. It keep going on about backing up and has highlighted essential software like my browser. | hrb1968 (15344) | ||
| 1119008 | 2010-07-15 11:34:00 | ccleaner is a program, that shows you what you've installed (under tools / uninstall). It'll also show you whats in startup (under tools/startup). Its a good program to use (if you've been infected with something (if something has disabled regedit, msconfig (you can disable entries in startup with this as well). It'll also list a list of programs (like browsers) under cleaner (windows/apps tab), which you don't have to worry about. If you click on cleaner / then click on run cleaner, it'll remove/delete temp files on your system (that programs install). You need to close browsers first (it'll also remove the browsers cache / depending on which browser you use) |
Speedy Gonzales (78) | ||
| 1119009 | 2010-07-15 14:35:00 | Thanks Speedy, I got the ccleaner and pressed registry and cleaned it up. I also went into tools and startup and noticed that my media player was not amongst the programs listed. While software I thought I'd deleted yonks ago like Nero, and Google Earth still seem to be on my system (i tried doing a search on nero and deleting the files manually, which i could do except for 4 files) and I also removed it from my control panel/add remove thingy. The cleaner button is a bit frightening though (all those ticks in boxes like temp internet files and cookies, if i click run cleaner will it delete cookies that i need? Do I untick the boxes of files i dont want touched? Also, does anybody have any idea how i can re download the codecs for my WMP Xp pro (not 64)? Ive been lost in the maze that is the microsoft website for hours. Thanks guys, If this doesnt work Speedy I might have to hassle you with a pm, (If you can tell me how to do it lol) | hrb1968 (15344) | ||
| 1 2 3 | |||||