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Thread ID: 111176 2010-07-16 11:52:00 Finding drivers for Toshiba L300, trying to fix Win7 BSOD's Chilling_Silence (9) Press F1
Post ID Timestamp Content User
1119494 2010-07-16 11:52:00 My wifes laptop has been blue-screening semi-regularly (erratically) with a variety of STOP errors, the latest being STOP 0x0000003B

I managed to find a BIOS update on the website that worked, I think it was for the PSLB9U model though?

She's got a Toshiba Satellite Pro L300 with the following details whipped from the base of the laptop:
PSLB9A-02K002
PA3613U-1MPC
Serial:

Anyways, I've done Memtest86+ for a couple of hours, same for Microsofts RAM scanner, both turned up nothing.

Just updated all the drivers I could from Windows Update so hopefully that may make a difference, but yeah ...

Any other ideas on what could be causing it would be much appreciated

Cheers


Chill.
Chilling_Silence (9)
1119495 2010-07-16 12:09:00 Could be the video drivers if you got them from WU. Outpost (a firewall) isnt installed on this is it?? Looks like this can cause that stop error too. Is it x86 or x64?

These maybe the drivers (support.toshiba-tie.co.jp)
Speedy Gonzales (78)
1119496 2010-07-16 12:12:00 Try the Windows File Checker, sfc /scannow jwil1 (65)
1119497 2010-07-16 13:35:00 Just updated all the drivers I could from Windows Update so hopefully that may make a difference, but yeah ...

Have you tried Toshiba's drivers instead?

My experience with Toshiba is that they like to do strange things to their hardware and drivers, and as a result, generalised drivers do not work properly.
Agent_24 (57)
1119498 2010-07-16 21:46:00 You can get the drivers here (eu.computers.toshiba-europe.com) I used this site to get drivers for the same model when the HDD crashed gary67 (56)
1119499 2010-07-16 23:11:00 You can get the drivers here (eu.computers.toshiba-europe.com) I used this site to get drivers for the same model when the HDD crashed

Yeah that site seems to be the best if the notebooks not listed there try http://www.mytoshiba.com.au/
wratterus (105)
1119500 2010-07-19 08:00:00 Thanks for the responses.

I've updated the drivers on Saturday, today we've got another BSOD. This time STOP 0x0000001A.

Not a happy chappy I can tell you. Thinking of giving her my new Macbook and hocking off the Toshiba :-/

RAM scans (left running overnight) turn up nothing, tried both memtest86+ and also Microsoft RAM scanner.
Chilling_Silence (9)
1119501 2010-07-19 08:05:00 That reminds me, I had BSOD problems with my Toshiba (crash within 5 minutes)

Memtest86+ could run for 2 hours, wouldn't find a thing

Replaced the RAM, everything worked perfectly.
Agent_24 (57)
1119502 2010-07-19 08:20:00 Yup it looks like 0x0000001A points to ram. On other sites people have tested it with memtest it found no errors. But they replaced it, then it was fine Speedy Gonzales (78)
1119503 2010-07-19 11:12:00 Thats a little concerning to say the least :( Chilling_Silence (9)
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