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Thread ID: 146441 2018-08-05 10:01:00 Canon printer wont install Win 7 Home WayneMiddy (14028) Press F1
Post ID Timestamp Content User
1452315 2018-08-05 10:01:00 When trying to install software I get a message saying Cannot run this program on this OS. I have installed SP1, remove old AV software and at this moment running Defender. I have tried both the disk that came with the printer and the downloaded verision for the Canon website.
TIA Wayne
WayneMiddy (14028)
1452316 2018-08-05 10:46:00 What model number is the Canon Printer ? wainuitech (129)
1452317 2018-08-05 21:31:00 Canon PIXMA TR7560 Inkjet MFP 3.0 inch LCD WayneMiddy (14028)
1452318 2018-08-05 23:16:00 I'm guessing you have Win7 32bit?

You probably need to change the version of OS in the drop down menu on the Drivers page. Change it to Windows 7.

If you have 64bit Win7, then use the Windows 7 x64 drivers.
autechre (266)
1452319 2018-08-07 05:21:00 Thanks all, it is a win 7 x64 os and I did use the 64-bit drivers. The owner has had it sorted so I don't know what was the cause, auterchre option to change the os on the driver page could have been the solution. WayneMiddy (14028)
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