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Thread ID: 111421	2010-07-26 14:15:00	Blue Screen Stop Codes, Please examine HJT log	blanco (11336)	Press F1

Post ID	Timestamp	Content	User
1122531	2010-07-26 14:15:00	Hi, Guys. Trying to make sense of my Daughter's Fujitsu 2 yr old laptop which is running Win XP media edition SP3. 1 GB RAM & 30 GB free HDD space . It will only boot in Safe Mode. In Normal Mode it fails immediately after loading the desktop and displays Blue Screen with Stop Codes: 0x0000008E (0xC0000005,0x80637625,0x6FD5399C,0x00000000) No futher info displayed apart from "memory dumped" There was no A/V prog installed and Restore feature was turned Off. There are no Restore Points to roll back to.!!! She reckons the prob happened while running Nokia software. Unable to uninstall anything in Safe mode. So far, I have run Chkdsk, Malwarebytes (found 257 Adware infections}, Ccleaner incl Regfix and a long overdue defrag.The startup folder looks a bit bloated but i have ignored this for now and run Hijackthis. Posting the HJT log here in the hope that one of you whiz kids will analyse for me.	blanco (11336)
1122532	2010-07-26 19:41:00	SO where is the log file?	gary67 (56)
1122533	2010-07-26 22:15:00	SO where is the log file? Indeed . . . . :D I'd recommend disabling System Restore, and installing Trojan Remover ( . simplysup . com/tremover/download . html" target="_blank">www . simplysup . com) . Run the scan, and then run each of the Utilities as well . If you haven't disabled S/R, there's a chance that some of your infections may have restored themselves when you rebooted . Once you manage to boot normally, bring up the Run window, and enter sfc /scannow and press Ok . You may need your XP installation CD-ROM for this to finish .	nofam (9009)
1122534	2010-07-26 22:54:00	OOps! Forgot the Hjt log - Sorry :- Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 12:06:45, on 26/07/2010 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.17055) Boot mode: Safe mode Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.aol.co.uk/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = go.microsoft.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.myaolbroadband.co.uk R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = search.aol.co.uk R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local R3 - URLSearchHook: AOL Broadband News Toolbar Search Class - {10c74e72-09f3-443d-a4e3-c2b879c0b7f1} - C:\Program Files\AOL Broadband News Toolbar\aolbbnewstb.dll R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\bar\1.bin\MWSSRCAS.DLL R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\ Yahoo! \Companion\Installs\cpn0\yt.dll O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\bar\1.bin\MWSSRCAS.DLL O2 - BHO: & Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\ Yahoo! \Companion\Installs\cpn0\yt.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL O2 - BHO: (no name) - {3049C3E9-B461-4BC5-8870-4C09146192CA} - (no file) O2 - BHO: AOL Broadband News Toolbar Loader - {3555fae9-1187-4535-8079-c14f599133a7} - C:\Program Files\AOL Broadband News Toolbar\aolbbnewstb.dll O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~3\Office12\GRA8E1~1.DLL O2 - BHO: HelloWorldBHO - {ABD3B5E1-B268-407B-A150-2641DAB8D898} - C:\Program Files\Common Files\Homepage Protection\HomepageProtection.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O2 - BHO: Search Assistant - {F0626A63-410B-45E2-99A1-3F2475B2D695} - C:\Program Files\SGPSA\BHO.dll O2 - BHO: XBTBPos00 - {FCBCCB87-9224-4B8D-B117-F56D924BEB18} - C:\Program Files\Fast Browser Search\IE\FBStoolbar.dll O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\ Yahoo! \Companion\Installs\cpn0\YTSingleInsta nce.dll O3 - Toolbar: Fast Browser Search Toolbar - {1BB22D38-A411-4B13-A746-C2A4F4EC7344} - C:\Program Files\Fast Browser Search\IE\FBStoolbar.dll O3 - Toolbar: My Web Search - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL O3 - Toolbar: AOL Broadband News Toolbar - {f9e69d67-2c22-491a-9a82-6af61582f481} - C:\Program Files\AOL Broadband News Toolbar\aolbbnewstb.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\ Yahoo! \Companion\Installs\cpn0\yt.dll O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe" O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1167216024\ee\AOLSoftware.exe O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [CarboniteSetupLite] "C:\Program Files\Carbonite\CarbonitePreinstaller.exe" /preinstalled /showonfirst /reshowat=1800 O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKLM\..\Run: [My Web Search Bar Search Scope Monitor] "C:\PROGRA~1\MYWEBS~1\bar\1.bin\m3SrchMn.exe" /m=2 /w /h O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user') O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML O8 - Extra context menu item: &Search - edits.mywebsearch.com O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000 O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file) O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: @c:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: @c:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\Program Files\Messenger\msmsgs.exe O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - ak.exe.imgfarm.com O16 - DPF: {2A493D5F-8914-4D3E-8BF3-767F281862F4} (TraderMediaImgX Control) - sell.autotrader.co.uk O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - upload.facebook.com O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - fpdownload2.macromedia.com O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - platformdl.adobe.com O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~3\Office12\GR99D3~1.DLL O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: My Web Search Service (MyWebSearchService) - MyWebSearch.com - C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwssvc.exe O23 - Service: O2Micro Flash Memory (O2Flash) - Unknown owner - C:\WINDOWS\system32\o2flash.exe O23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe -- End of file - 9298 bytes	blanco (11336)
1122535	2010-07-26 23:18:00	Disable system restore. Uninstall mywebsearch Tick these then tick fix checked Close browsers O2 - BHO: (no name) - {3049C3E9-B461-4BC5-8870-4C09146192CA} - (no file) I think you've got malware. Uninstall this O2 - BHO: XBTBPos00 - {FCBCCB87-9224-4B8D-B117-F56D924BEB18} - C:\Program Files\Fast Browser Search\IE\FBStoolbar.dll O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe" Are you with AOL ?? If you're not tick this O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1167216024\ee\AOLSoftware.exe O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKLM\..\Run: [My Web Search Bar Search Scope Monitor] "C:\PROGRA~1\MYWEBS~1\bar\1.bin\m3SrchMn.exe" /m=2 /w /h O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file) Then reboot. Then get malwarebytes (http://www.malwarebytes.org) update it then scan the whole hdd Will it boot normally / in safe mode without crashing?	Speedy Gonzales (78)
1122536	2010-07-26 23:27:00	All I see in that log are some MyWebSearch toolbar entries which is some adware etc but shouldn't be causing BSOD. I would boot safe mode, run MSCONFIG, and select 'diagnostic startup' Then see if you can boot normally	Agent_24 (57)
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