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Thread ID: 105591	2009-12-07 21:32:00	'Dead' laptop battery.	Standing_Amazed (7841)	PC World Chat

Post ID	Timestamp	Content	User
837473	2009-12-07 21:32:00	I want to gauge what others think I should do about this; I sold a Macbook laptop on Trademe in pretty good condition with a battery that lasted 2 to 3 hours. My daughter had never had a problem with the battery and it worked fine when I gave the Macbook the once over when I reinstalled the OS. The buyer picked it up and spent a few minutes with the laptop before giving me the cash and appeared to be happy with it. However less than 2 hours later he emailled me saying that the battery was stuffed and wouldn't charge at all. But I KNOW the battery was fine. He says he's done all the normal things like resetting the PMU and reseating the battery. What should I do? Should I buy him a new or second hand battery? Should I refund him some of the money? Or should I do nothing on the grounds that the battery was fine when it left here?	Standing_Amazed (7841)
837474	2009-12-07 21:36:00	Tell him its an iFeature and he is powerless to change it.	R2x1 (4628)
837475	2009-12-08 00:54:00	I'd suggest that you get him to bring it back for you to check (I assume you'll be able to tell if he's dropped in a dud battery to replace your original) and if it really is a dud you either negotiate a partial refund (not the value of a new battery either, pro-rata for the age so 50% or so) or cancel the sale. Not many other options, apart from substituting a crook battery there's not much the buyer can have done to stuff it up. Might just be your bad luck. Cheers Billy 8-{)	Billy T (70)
837476	2009-12-08 02:02:00	Must we assume that when no mention of battery was made it must be good.?	Cicero (40)
837477	2009-12-08 18:17:00	Must we assume that when no mention of battery was made it must be good.? In the interests of full disclosure I would say yes.	Standing_Amazed (7841)
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