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Thread ID: 111600 2010-08-03 08:02:00 Desktop Support technician AndrewNZ (11616) Press F1
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1124259 2010-08-03 08:02:00 Hi

Can anyone who has been or is a Desktop Support technician tell me a bit about there job and staring sort of salary for this position?

Thank you
AndrewNZ (11616)
1124260 2010-08-03 08:09:00 Hiya, sorry I can't really give you any advice. I have been wanting to get into this sort of work also and been thinking about studying at AMES. I just wanted to express my interest also in this sort of role and subscribe to the thread. Hope you get lots of replies :) CrazySexyCool (15915)
1124261 2010-08-03 08:20:00 Hi

Can anyone who has been or is a Desktop Support technician tell me a bit about there job and staring sort of salary for this position?

Thank youDepends who you're working for - this particular position tends to vary a lot depending on how the organisation in question organises its internal support. As such, the skill requirements and salary vary a lot too.

Be aware that 'desktop support technician' sometimes means helpdesk, and HR has just changed the job title to attract more and / or better quality applicants.
Erayd (23)
1124262 2010-08-03 08:29:00 I thought Desktop Support Technicians spent most of the day on their hands and knees ... supporting the desktop :eek: SP8's (9836)
1124263 2010-08-03 08:40:00 I thought Desktop Support Technicians spent most of the day on their hands and knees ... supporting the desktop :eek:

It actually does mean spending a lot of time on your hand and knees - crawling around under desks in dust and shoe crud trying to get to a data port.

Glamorous it ain't!

If you got into a corporate, I'd expect you'd start on ~$30k
nofam (9009)
1124264 2010-08-03 09:36:00 I'd say 35 - 60k, 60k would be the absolute max. Deimos (5715)
1124265 2010-08-03 09:44:00 It actually does mean spending a lot of time on your hand and knees - crawling around under desks in dust and shoe crud trying to get to a data port.

Glamorous it ain't!
Add to that if in a persons house -- Dog and cat hair, paper, kids toys -- the rubbish someone dropped a few months back, shoes, bottles, the list goes on :p
wainuitech (129)
1124266 2010-08-03 10:44:00 ok cool thanks for the info , I am currently working at an ISP in an email support role which may help AndrewNZ (11616)
1124267 2010-08-03 10:50:00 even in the shop after a blast with the air compressor in some dust clogged farmers computer(no offence, but farmers seem to have the dustiest computers) and you come out looking worse that a laborer at a construction site... Lucky you can just rub it off though...

Most fun I had was with the air compressor. I don't know why. I guess it was just nice watching myself make something go from dusty and dirty to shiny and near new :)
PCT Joe (15018)
1124268 2010-08-03 20:51:00 Entry level or experienced?
Experienced generally means 2nd level support (1st is Helpdesk).
$45K+. But getting there is a whole other story. There are too many techs around now, you need to be aiming for a specialist role and that's hard to do - you need experience - and how do you get experience?
pctek (84)
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