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| Thread ID: 111718 | 2010-08-08 23:28:00 | Network printer showing as offline when not | woc (13210) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1125854 | 2010-08-09 06:00:00 | WOC, sorry the post should read Reserved IP address...once set, remember to check if the port set on your printer properties matches the address of the printer, if not, create a new TCP/IP port as you cant configure existing, then place tick by new port I have just re read your solution and realized that was not the problem. The printer has a static IP the computer does not. When I add a new printer I use the existing ip port - I do not need to create a new one. Remember that all the other computers can access the printer so it has to be something to do with this one addressing, or contacting the printer. I will try and give this one a static ip via mac address and see if that works. |
woc (13210) | ||
| 1125855 | 2010-08-09 06:11:00 | Dont use ips for the printer then. If the printer is on one computer, add a / the printer / select network, then find the printer then add it | Speedy Gonzales (78) | ||
| 1125856 | 2010-08-09 07:38:00 | I have just re read your solution and realized that was not the problem. The printer has a static IP the computer does not. When I add a new printer I use the existing ip port - I do not need to create a new one. Remember that all the other computers can access the printer so it has to be something to do with this one addressing, or contacting the printer. I will try and give this one a static ip via mac address and see if that works. Is the printer attached to the router or another computer? It doesnt matter if the computer doesnt have a static address along as the printer does, dont go making static addresses, that is not the answer....what operating systems are you using? |
SolMiester (139) | ||
| 1125857 | 2010-08-09 07:58:00 | What anti-virus and firewall are you running? I have found some anti-virus products can cause problems with network printing even when they are disabled. | Greven (91) | ||
| 1125858 | 2010-08-10 03:39:00 | Is the printer attached to the router or another computer? The printer is attached to the router via a hub . Have not had a chance to get back to it today but the owner had to reinstall it again after they turned it off overnight . |
woc (13210) | ||
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