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| Thread ID: 106494 | 2010-01-11 00:57:00 | BP Credit Card surcharges | legod (4626) | PC World Chat |
| Post ID | Timestamp | Content | User | ||
| 847734 | 2010-01-11 01:59:00 | There goes my points then .... | Nomad (952) | ||
| 847735 | 2010-01-11 02:04:00 | If my local BP tries this on, I will go elsewhere - and I have been a customer of this BP station for about 25 years. Plenty of choice locally... The stupid thing is, there are huge benefits to CC vs. cash: purchase is electronically banked to the account at POS (so less cash handling fees at the Bank); service stations become less of a target for robbery, because less cash held on the premises; less theft of cash by staff; customer convenience (service - it's in the name guys! You're a "Service Station"!!!) |
johcar (6283) | ||
| 847736 | 2010-01-11 02:05:00 | Silly people, credit cards are for Plasma televisions, not petrol. | Metla (12) | ||
| 847737 | 2010-01-11 02:08:00 | In part, service stations could be trying to recover the cost of credit card transactions brought about by their own stupidity and greed. Having been a credit card fraud investigator years back, I can tell you that service stations are by far the worst merchants when it comes to credit card security. Watch them. They'll take your card, immediately turn it in it's side as it slides through the eftpos machine, and as long as it comes up "Approved", the dollar signs ring up on their eyes. Then they hand the card back. Sideways. I've had cases of stolen credit cards issued in a clearly female name, used by male offenders (as confirmed on camera). Very very common. They don't even pretend to check the signature. In one case, the credit card had the cardholder's photo on the back, but they just blacked out the photo with a black marker and the merchant still let the transaction through. The reason this costs the service station is because once the genuine cardholder disputes the charge and the credit card transaction slip is retrieved/examined and the security video footage obtained, the whole thing is just charged back to the service station. A couple of years ago, I had one service station slide my credit card, hand it back once the 'Approved' response came up.... I signed the slip while he slid the card (face-up) across the counter, back to me without a glance. I walked out of there wishing I'd signed the slip 'Mickey Mouse' and bought a couple of cartons of cigarettes as well, then disputed the lot with the bank..... So now we get to pay for their stupidity. Yippee. |
Peterj116 (6762) | ||
| 847738 | 2010-01-11 02:12:00 | In part, service stations could be trying to recover the cost of credit card transactions brought about by their own stupidity and greed. Having been a credit card fraud investigator years back, I can tell you that service stations are by far the worst merchants when it comes to credit card security. Watch them. They'll take your card, immediately turn it in it's side as it slides through the eftpos machine, and as long as it comes up "Approved", the dollar signs ring up on their eyes. Then they hand the card back. Sideways. I've had cases of stolen credit cards issued in a clearly female name, used by male offenders (as confirmed on camera). Very very common. They don't even pretend to check the signature. In one case, the credit card had the cardholder's photo on the back, but they just blacked out the photo with a black marker and the merchant still let the transaction through. The reason this costs the service station is because once the genuine cardholder disputes the charge and the credit card transaction slip is retrieved/examined and the security video footage obtained, the whole thing is just charged back to the service station. A couple of years ago, I had one service station slide my credit card, hand it back once the 'Approved' response came up.... I signed the slip while he slid the card (face-up) across the counter, back to me without a glance. I walked out of there wishing I'd signed the slip 'Mickey Mouse' and bought a couple of cartons of cigarettes as well, then disputed the lot with the bank..... So now we get to pay for their stupidity. Yippee. You must be old school, peterj116! PIN is in!! But I take your point - and service stations aren't the only ones who take little care. Check out (no pun intended!) your local supermarket next time you go. |
johcar (6283) | ||
| 847739 | 2010-01-11 02:14:00 | Another gem thanks to the NZ labor party. | prefect (6291) | ||
| 847740 | 2010-01-11 02:23:00 | In part, service stations could be trying to recover the cost of credit card transactions brought about by their own stupidity and greed. Having been a credit card fraud investigator years back, I can tell you that service stations are by far the worst merchants when it comes to credit card security. Watch them. They'll take your card, immediately turn it in it's side as it slides through the eftpos machine, and as long as it comes up "Approved", the dollar signs ring up on their eyes. Then they hand the card back. Sideways. I've had cases of stolen credit cards issued in a clearly female name, used by male offenders (as confirmed on camera). Very very common. They don't even pretend to check the signature. In one case, the credit card had the cardholder's photo on the back, but they just blacked out the photo with a black marker and the merchant still let the transaction through. The reason this costs the service station is because once the genuine cardholder disputes the charge and the credit card transaction slip is retrieved/examined and the security video footage obtained, the whole thing is just charged back to the service station. A couple of years ago, I had one service station slide my credit card, hand it back once the 'Approved' response came up.... I signed the slip while he slid the card (face-up) across the counter, back to me without a glance. I walked out of there wishing I'd signed the slip 'Mickey Mouse' and bought a couple of cartons of cigarettes as well, then disputed the lot with the bank..... So now we get to pay for their stupidity. Yippee. The changes have nothing to do with fraud, 3% CC charge. How much do you think the independent stations are making on petrol. Its not enough to cover the cc charges. |
plod (107) | ||
| 847741 | 2010-01-11 02:27:00 | When I use a credit card in the Philippines, I can be charged upto a extra 7% for transaction fee's.......... There is a couple of BP service stations in Christchurch that are also charging one cent dearer than anyone else for petrol. In regards to BP though, will come down to what the customer is prepared to pay, especially if there are other service stations nearby or on your route who don't charge the Credit Card fee. Service stations complaion that they run on very tight margins so I am sure the other service stations nearby will be very happy to pick up a few extra customers at BP's expense. |
PinoyKiw (9675) | ||
| 847742 | 2010-01-11 02:31:00 | I don't see too much of a problem if the stations want to charge to CC transactions, I'll just take my business elsewhere. But I do have a problem if they don't have it prominently displayed on their pumps, else by the time to you get to the cashier you've already taken possession of their product. | psycik (12851) | ||
| 847743 | 2010-01-11 02:34:00 | The changes have nothing to do with fraud, 3% CC charge. How much do you think the independent stations are making on petrol. Its not enough to cover the cc charges. Then they should be more upfront by including the extra charge in the advertised price of their fuel, rather than waiting until someone has plugged a bowser into the side of their car and expecting them to read a notice on the pump. If the "real" price was advertised, people would be more easily to make a decision before pulling onto the forecourt (and would vote with their "feet"). |
johcar (6283) | ||
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