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| Thread ID: 112006 | 2010-08-20 01:55:00 | questions about BSOD frequency, updating drivers & ccleaner | sooby (15023) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1129870 | 2010-08-27 08:42:00 | unfortunately it looks like I don't have many choices available for free antivirus, as MSSE was the first choice | sooby (15023) | ||
| 1129871 | 2010-08-27 08:44:00 | Like I said I can send it through teamviewer. Its about 11.5 mb (the XP version). If you want it | Speedy Gonzales (78) | ||
| 1129872 | 2010-08-27 08:47:00 | sorted i think, i tried this site and its downloading now: www.microsoft.com |
sooby (15023) | ||
| 1129873 | 2010-08-27 08:52:00 | Like I said I can send it through teamviewer. Its about 11.5 mb (the XP version). If you want it appreciate the offer speedy, but it would do me good to figure this out myself |
sooby (15023) | ||
| 1129874 | 2010-08-27 08:54:00 | Be careful WHAT you get. Because, there's a program called Security Essentials 2010 going around. This is NOT MS's AV program | Speedy Gonzales (78) | ||
| 1129875 | 2010-08-27 10:06:00 | thanks for the warning speedy, I'm sure this ones legit tho. Kaspersky is gone & MSSE is loaded, I'm stoked - so fingers crossed this sorts our problems! Cheers again everyone for bearing with me & all your support :) |
sooby (15023) | ||
| 1129876 | 2010-08-27 10:07:00 | Sweet. Hopefully it stays crash-free ! | Speedy Gonzales (78) | ||
| 1129877 | 2010-08-27 23:32:00 | wow, the speed increase of the PC is incredible with MSSE - its like changing 56k for broadband! I thought it was a placebo effect & all in my head, but then my wife noticed the difference straight away & I hadn't told her about the changes. I'm really surprised Kaspersky didn't even offer any fixes to keep me a customer of theirs, they pretty much gave up & just offered to refund the purchase price. Bottom line is if the performance keeps up like this & without any crashs, I'll be one stoked cookie!! cheers |
sooby (15023) | ||
| 1129878 | 2010-08-28 02:01:00 | Maybe Kaspersky know about the problem and have no fix, so the most sensible idea is to give a refund. | Agent_24 (57) | ||
| 1129879 | 2010-08-31 08:57:00 | Maybe Kaspersky know about the problem and have no fix, so the most sensible idea is to give a refund. yeah I guess that makes sense - just seems like bad customer relations to not at least tell the end user that tho. update: AARRHHH blue screens are back!! (altho with less frequency) last two reports: Dump File : Mini082910-01.dmp Crash Time : 29/08/2010 8:20:10 p.m. Bug Check String : IRQL_NOT_LESS_OR_EQUAL Bug Check Code : 0x1000000a Parameter 1 : 0x009be74c Parameter 2 : 0x00000002 Parameter 3 : 0x00000001 Parameter 4 : 0x804f8b02 Caused By Driver : afd.sys Caused By Address : afd.sys+650 File Description : Ancillary Function Driver for WinSock Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 5.1.2600.5657 (xpsp_sp3_gdr.080814-1236) Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini082910-01.dmp Processors Count : 1 Major Version : 15 Minor Version : 2600 ================================================== Dump File : Mini083110-01.dmp Crash Time : 31/08/2010 7:37:11 p.m. Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA Bug Check Code : 0x10000050 Parameter 1 : 0x8c458990 Parameter 2 : 0x00000000 Parameter 3 : 0x8c458990 Parameter 4 : 0x00000000 Caused By Driver : win32k.sys Caused By Address : win32k.sys+2967 File Description : Multi-User Win32 Driver Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 5.1.2600.6003 (xpsp_sp3_gdr.100623-1635) Processor : 32-bit Computer Name : Full Path : C:\WINDOWS\Minidump\Mini083110-01.dmp Processors Count : 1 Major Version : 15 Minor Version : 2600 Any ideas what the best course of action is? cheers |
sooby (15023) | ||
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