Forum Home
Press F1
 
Thread ID: 112006 2010-08-20 01:55:00 questions about BSOD frequency, updating drivers & ccleaner sooby (15023) Press F1
Post ID Timestamp Content User
1129830 2010-08-20 08:37:00 Can't see a screenshot attached yet. Snorkbox (15764)
1129831 2010-08-20 09:19:00 results:

dumpfile 1:
==================================================
Dump File : Mini081810-01.dmp
Crash Time : 18/08/2010 3:24:18 p.m.
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x00000004
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0xba0b3bae
Caused By Driver : wf88vcap.sys
Caused By Address : wf88vcap.sys+3bae
File Description : CxVCap, Video Capture Driver
Product Name : cx88vid.sys
Company : Conexant Systems, Inc.
File Version : 5.13.1.1301 built by: WinDDK
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini081810-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

dumpfile 2:
==================================================
Dump File : Mini081610-01.dmp
Crash Time : 16/08/2010 10:24:11 p.m.
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x00000002
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x88a60008
Caused By Driver : STREAM.SYS
Caused By Address : STREAM.SYS+16b8
File Description : WDM CODEC Class Device Driver 2.0
Product Name : Microsoft(R) Windows(R) Operating System
Company : Microsoft Corporation
File Version : 5.3.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini081610-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

dumpfile 3:
==================================================
Dump File : Mini081410-01.dmp
Crash Time : 14/08/2010 7:26:46 p.m.
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x7f0f06e4
Parameter 2 : 0x00000007
Parameter 3 : 0x00000000
Parameter 4 : 0xba1a3e61
Caused By Driver : USBPORT.SYS
Caused By Address : USBPORT.SYS+1ae61
File Description : USB 1.1 & 2.0 Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini081410-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

dumpfile 4:
==================================================
Dump File : Mini081110-01.dmp
Crash Time : 11/08/2010 10:52:06 p.m.
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x00000cd4
Parameter 3 : 0x00150005
Parameter 4 : 0x88446f60
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+5c846
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5973 (xpsp_sp3_gdr.100427-1636)
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini081110-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================

dumpfile 5:
==================================================
Dump File : Mini081010-01.dmp
Crash Time : 10/08/2010 9:11:35 a.m.
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x0044f8fc
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0xba31f52c
Caused By Driver : kl1.sys
Caused By Address : kl1.sys+4152c
File Description : Kaspersky Unified Driver
Product Name : Kaspersky Anti-Virus
Company : Kaspersky Lab ZAO
File Version : 6.5.0.25
Processor : 32-bit
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini081010-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
==================================================


all different errors by the looks of it? Any one have any ideas??
sooby (15023)
1129832 2010-08-20 09:22:00 Can't see a screenshot attached yet.

dang!

let me try that again
sooby (15023)
1129833 2010-08-20 10:23:00 Its your tuner drivers crashing the system wf88vcap.sys. USB drivers are also crashing USBPORT.SYS. Kaspersky is also crashing it kl1.sys

Where did you get the tuner drivers from?? Since the latest version on the site is 5.13.22.6115

Which are here

www.leadtek.com

So, uninstall Kaspersky, update the tuner drivers. Also since it looks like this has a Nvidia chipset or something? Uninstall Nvidia firewall if its installed. Its hopeless
Speedy Gonzales (78)
1129834 2010-08-20 10:41:00 It seems strange that 5 apparently different things are crashing the system, though. Agent_24 (57)
1129835 2010-08-20 10:43:00 Kaspersky or Nvidia firewall if its installed maybe the cause of all of them. Speedy Gonzales (78)
1129836 2010-08-20 11:00:00 Glad you sorted the sound issue anyway. KarameaDave (15222)
1129837 2010-08-20 11:04:00 Where did you get the tuner drivers from??

those drivers came installed on the PC when it was built in 2003 (or when it visited a PC technician in the last few years)



So, uninstall Kaspersky, update the tuner drivers . Also since it looks like this has a Nvidia chipset or something? Uninstall Nvidia firewall if its installed . Its hopeless

1/ Is the best protocol to do as above to download the Kaspersky drivers to a USB flash drive, then reinstall them? I'm a little hesitant to run the PC without antivirus in case I need to get more help from you guys .

2/ I'm not aware of any Nvidia firewall in operation, how do I find out if its running?

3/ I've downloaded the latest drivers - what exactly is involved in uninstalling & reinstalling them?


Thanks
sooby (15023)
1129838 2010-08-20 11:05:00 It seems strange that 5 apparently different things are crashing the system, though.

nothing surprises me with this computer anymore - I can't remember a time when it just functioned as it should!
sooby (15023)
1129839 2010-08-20 12:05:00 1/ Is the best protocol to do as above to download the Kaspersky drivers to a USB flash drive, then reinstall them? I'm a little hesitant to run the PC without antivirus in case I need to get more help from you guys.

No uninstall it altogether, then install something better. There's more than 1 AV program around. Install Microsoft's AV instead



2/ I'm not aware of any Nvidia firewall in operation, how do I find out if its running?

Look in add/remove programs. If Nvidia firewall doesnt appear here, is there an entry called Nforce network access manager. If there is uninstall it



3/ I've downloaded the latest drivers - what exactly is involved in uninstalling & reinstalling them?

Unzip them first (if its zipped), then go to device manager to the tuner entry, drivers tab / update driver. Point it to the folder you extracted the zipped file in. It should update them.

If you need help get teamviewer, send the ID and password to me in a PM. I'll update them from here
Speedy Gonzales (78)
1 2 3 4 5 6 7 8 9 10 11 12 13 14