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Thread ID: 112135	2010-08-25 11:18:00	ATM Network Controller and Audio problem.	overbyte (15954)	Press F1

Post ID	Timestamp	Content	User
1131586	2010-09-21 03:16:00	I doubt the modem is onboard . I've never seen an onboard modem . Its probably PCI . If no one uses it remove it There is only one PCI card and two network devices listed in the report . The computer works and is connected but the device manager lists one ATM network card which has no driver (other devices) (and that network card might possibly have an audio connection) . I have to know what I am doing . If I remove it and it doesn't work I am responsible for disconnecting my friend's internet connection and I'm not sure I can re-install it in a reasonable time length . That will be the end of saying "friend" . All the information is there - it is a puzzle . The question is - is Daewoo on the PCI in fact the extraneous Medialight one or is it the other real one? I got all the reports, all the information - I just need to make sense of them . Searched for hours now for the AC'97 audio software - not even sure if it exists maybe it is part of the SoundMAX . Got many many results nothing seems to fit . What minimum search arguments do I need to find this? "Thinkcentre AD1981B AC'97 download" And still not sure that a "missing sound effects manager" on Win XP professional is a problem . ====> Here is a question if anyone can answer: Do all drivers need to be installed through interactive programs or are some of them simply able to directly replace the . drv files? Back later after doing more research .	overbyte (15954)
1131587	2010-09-21 03:18:00	This is all very confusing. Are you posting about two computers at the same time? The AD1981B is NOT a Realtek Codec. It's an ADI\Analog Devices codec. Realtek's Audio chips all start with ALC. You can't download generic drivers from ADI, like you can from Realtek. If you want a driver for an ADI sound device you must download it from the person who made the motherboard (or in the case of brand names such as IBM) the PC. In any case, it would appear the Audio drivers you probably want are here: www-307.ibm.com AC'97 is NOT a sound card, or something which requires software. AC'97 is a standard defined by Intel which defines how certain Codec chips (such as the AD1981B) connect to the audio controller in the Southbridge. Saying you want an AC'97 driver is like saying you want a driver for your SATA cable. "Sound Effect Manager" is a program which comes with Realtek drivers.	Agent_24 (57)
1131588	2010-09-21 03:51:00	Ok Saved myself a trip and used a phone call . This is weird I had him double check the device manager - There is nothing for "modems" The ATM network controller Q mark is listed under other devices . Maybe if it were fixed it would become "modems" But if it is the unnecessary modem that doesn't account for where the real modem is located? There is also no "Realtek AC'97" entry under sound devices . Though it is listed in the report . Means software is missing because of some crash? Two entries not there . :eek: :badpc: What does it mean? Is it Kosher? ===> For the future . Since he hasn't got a copy of the original win xp - someone did it for him and he doesn't even have disk - I 'm thinking reboot his system with a legitimate valid win XP . He has spare disk (an extra "E" plugged in as secondary) to transfer keep his data safe . Then I may find I still have to search for spare drivers . =============================> Update Just saw agent24' previous entry - this may clarify - will have a think . So the reason I have the manager ids because I have different audio software . So it's a non problem . ----- (As I said before, I looked on my computer and saw "sound effect manager" and didn't see it on his and wondered why . The why is now answered in that two different audio companies programs are being used . So yes, two different computers were being discussed . ) . ----- -- I just found an exact driver for "SoundMAX AD1981B M50 Thinkcentre" and then there is agent's 24 link which looks exact as well so I'll try both of them for safety . This just leaves the network controller prob which on some internet searches suggest audio connection . Resolving that , will resolve the audio is software or hardware problem i guess . Thanks agent24	overbyte (15954)
1131589	2010-09-21 04:24:00	And just compared and Agent24's driver from lenovov is the same as the one I found elsewhere - so just it's that one driver - I'll check that that is the one installed . This resolves the "missing entry" problem under audio etc . This just leaves the network controller prob and missing entry problem etc which on some internet searches suggest audio connection . He should have an install disk for his modem from the Tel company - that might help to look at that . I'm guessing he blew his audio from feedback or a switched connection - just a longshot guess (accidental touch to output instead of input?) from his power amp controller . But the motherboard was not blown so resolving the last ? on the device manager needs to be done . Or the onboard audio hardware just gave out . It could have been system or software crash, which is why I will set him up with restorable windows . External audio PCI is about 50 bucks - checked the other day . AC'97 is NOT a sound card, or something which requires software . AC'97 is a standard defined by Intel which defines how certain Codec chips (such as the AD1981B) connect to the audio controller in the Southbridge . Thanks . I asked this question ie What is the relationship and definition of this thing , in an earlier post . I didn't really think it was hardware but a software package, but it wasn't clear to me .	overbyte (15954)
1131590	2010-09-21 04:40:00	Don't know if you already figured this out, but the device related to "VEN_1392 DEV_07D1" appears to be an ADSL card. Apparently, the Billion BiPAC 702 AE. You can get the driver from: www.billion.com So if I understand right there is still another entry with a question-mark which could be related to audio, but you aren't sure what it actually is? What are the details for that device? (if it exists) Can we get a screenshot of device manager? (it's just so much easier to comprehend)	Agent_24 (57)
1131591	2010-09-21 07:04:00	Don't know if you already figured this out, but the device related to "VEN_1392 DEV_07D1" appears to be an ADSL card . Apparently, the Billion BiPAC 702 AE . You can get the driver from: . billion . com/support/download/fd/fd1-ADSL2-firewall-router . html#fd109" target="_blank">www . billion . com So if I understand right there is still another entry with a question-mark which could be related to audio, but you aren't sure what it actually is? What are the details for that device? (if it exists) Can we get a screenshot of device manager? (it's just so much easier to comprehend) Thanks . There is only this one device that has the question mark, And it is listed as "other devices" and it is "ATM Network controller " with no driver installed and the details I have all posted . If a screenshot become necessary , I can do that at my friend's place, but then I have to install screenshot software and at someone else's' place etc though windows screen print might work - it might take some time . If we get to that point . I will do it . It might be resolved if that driver from "billion" works" But how did you link it to the device driver information . The only thing I have been able to get with that so far is "Medialight" How did you make the connection? (Note: The Telus modem external is a Seimens Gigaset SE567) I think the Telus external modem hooks directly to the motherboard and does not use the PCI card . Do you think that is a possibility? I don't know if this "ATM network card"is the Telus modem or if it is and extraneous card on the system . I have identified what is physically written on the cared ("Daewoo 8000P") . Is this "billion " driver realted to the Daewoo 8000P . How can I figure out if this is the Telus modem or an extraneous modem? From System Summary Network Card Medialight Network Card Intel 82541EI Gigabit Ethernet Controller (Copper) That is the visible Daewoo . But does Telus use the card? I remember if I'm right the Telus connects directly to a jack into the motherboard . Though doesn't mean it couldn't use the PCI but odds are? Can re-check . Also remember there are no modem devices listed in device manager - just the ATM Network controller under Other Devices with yellow question mark "not working" signifier . Network Connection Local Area Connection 2 Connection Information Device : Intel(R) PRO/1000 MT Desktop Connection LAN : Yes RAS : No Share to LAN : No Share to WAN : Yes Firewall enabled : Yes Shared Connection : No Default connection : No Network Connection MSN Explorer Connection Information Device : Standard Modem LAN : No RAS : Yes Share to LAN : No Share to WAN : No Firewall enabled : Yes Shared Connection : No Default connection : Yes Server IIS No Network Card Intel(R) PRO/1000 MT Desktop Connection General Information Speed : 100 Mbp/s Now is that PRO/1000 MT, the Daewoo 8000P PCI card and in fact not used? or is it used by the Telus Modem? It does say "not the default" . Trying to reduce my confusion here . I'll try that link and maybe find out, Actually there are two drivers there an Annex A and a Annex B . I can't see the difference . I guess I can try them both . (PS I got the everest ultimate 5 . 5 will try it next time - thanks) After these are fixed and I'm sure I can redo the drivers on demand then I will set his machine to win xp professional legit version - and set up external restore program on his F drive . Thanks for now . Leaving off - Rocky Mountain Time 12:00 AM . By next time may have tried the final SoundMAX (which is OK anyway) and the billion drivers - (for adsl card) .	overbyte (15954)
1131592	2010-09-21 08:25:00	Thanks . There is only this one device that has the question mark, And it is listed as "other devices" and it is "ATM Network controller " with no driver installed and the details I have all posted . If a screenshot become necessary , I can do that at my friend's place, but then I have to install screenshot software and at someone else's' place etc though windows screen print might work - it might take some time . If we get to that point . I will do it . A screenshot is probably unnecessary but also quite easy . Just hit the "Print screen" button on the keyboard and then paste into Mspaint and save . It might be resolved if that driver from "billion" works" But how did you link it to the device driver information . The only thing I have been able to get with that so far is "Medialight" How did you make the connection? I just searched VEN_1392 DEV_07D1 on Google . It came up as being inside the INF file for that Billion ADSL modem . If those match the information on the "ATM network device" (I think they should) then you've probably got that worked out at least . Annex A means ADSL over POTS and Annex B is ADSL over ISDN . Quite a big difference, actually! (Note: The Telus modem external is a Seimens Gigaset SE567) I think the Telus external modem hooks directly to the motherboard and does not use the PCI card . Do you think that is a possibility? That Gigaset SE567 will connect via Ethernet or Wifi, and won't have any PCI card . I don't know if this "ATM network card"is the Telus modem or if it is and extraneous card on the system . I have identified what is physically written on the cared ("Daewoo 8000P") . Is this "billion " driver realted to the Daewoo 8000P . How can I figure out if this is the Telus modem or an extraneous modem? I'm fairly sure the ATM network card is what I said was the Billion . However, the Daewoo 8000P is also an ADSL PCI modem I am guessing that they are both pretty much the same thing, but one is probably a rebranded other, or perhaps they are both a rebranded something else . A photo of the actual card would be very useful if you want a positive identification . That is the visible Daewoo . But does Telus use the card? I remember if I'm right the Telus connects directly to a jack into the motherboard . Though doesn't mean it couldn't use the PCI but odds are? Can re-check . Also remember there are no modem devices listed in device manager - just the ATM Network controller under Other Devices with yellow question mark "not working" signifier . Now is that PRO/1000 MT, the Daewoo 8000P PCI card and in fact not used? or is it used by the Telus Modem? It does say "not the default" . Trying to reduce my confusion here . I doubt the Daewoo card is actually doing anything . The Telus modem I'm guessing will connect through the PRO/1000 MT Ethernet . (Unless using WiFi)	Agent_24 (57)
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