Forum Home
Press F1
 
Thread ID: 146547 2018-09-03 21:18:00 If a motherboard says it supports 4K and if you've got a 4K TV Speedy Gonzales (78) Press F1
Post ID Timestamp Content User
1453293 2018-09-03 21:18:00 Then how do you select a 4K resolution, if the option doesn't appear under display settings?

Got the Veon 50' 4K Ultra HD TV last week from the warehouse last week, (which supports up to 3840 x 2160)

The onboard video supports up to 4096 x 2160 @ 24 Hz / 2560 x 1600 @ 60 Hz. But none of the higher resolutions appear under display settings

I know I wont get 4096, because the TV doesnt support it
Speedy Gonzales (78)
1453294 2018-09-03 23:17:00 Is the cable 4k compliant?
Might have better success with GPU manufacturers driver instead of Windows one?
KarameaDave (15222)
1453295 2018-09-04 00:11:00 Intel drivers arent that easy to find! Their site is screwed

The windowsupdate drivers were installed. Uninstalled them. Tried the ASUS drivers. Same thing . Only went to 1920x1080.

Most sites say any HDMI cable will do. And most support 4K
Speedy Gonzales (78)
1453296 2018-09-04 02:25:00 If you look up the CPU and find out the specific intel GPU series and google that the drivers are usually quite easy to find.
For example on intels site we see an i5 6500 has intel HD graphics 530, so we google HD graphics 530 driver and get www.google.com.au
The first result takes you straight to it.

but then I've had issues with intel graphics before so I've developed this two step process :)
Might pay to check the motherboard manual, 4K may only be supported on one specific output and/or be limited to 30hz over HDMI depending on the version. OK for video but terrible for gaming
dugimodo (138)
1453297 2018-09-04 02:30:00 Another thought which I'd assumed you already did, from the advanced settings for the monitor have you tried unticking the box that hides unsupported modes and manually choosing 4K from the drop down list ?
I can be more specific at the moment as I have limited access to this PC but all versions of windows I've seen have that option. In windows 8 for example it's under screen resolution - advanced settings.
dugimodo (138)
1453298 2018-09-04 02:52:00 What is the CPU you have, what model mainboard, and what model TV. wratterus (105)
1453299 2018-09-04 03:39:00 It's an H97M-E which supports up to 4096. With the onboard graphics. Umm the CPU G3240 3.1 . The tv the veon 50 inch 4k. SR0504K2018. The mobo onboard video, supports the resolutions I posted. It should support between the 2 resolutions as well. Not too worried about games. I use an Xbox for that Speedy Gonzales (78)
1453300 2018-09-04 03:58:00 That CPU/GPU only supports 1920x1080@60Hz over HDMI:

ark.intel.com

2560x1600@60Hz over Displayport
KarameaDave (15222)
1453301 2018-09-04 04:09:00 Why would the ASUS site say the resolutions in the first post then? The mobo doesnt have DP on it Speedy Gonzales (78)
1453302 2018-09-04 04:12:00 With a different CPU it would probably do that res. it's only at 24Hz though - honestly not worth worrying about when it's that refresh rate, it looks awful. Gives some people headaches. Better just sticking to 1080p @ 60 Hz for general content/use. wratterus (105)
1 2