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| Thread ID: 112532 | 2010-09-10 09:05:00 | Internet stops after Windows Updates | nataS (13578) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1136094 | 2010-09-11 01:57:00 | Hmm doesnt look too bad to me. You can tick these entries then tick fix checked Close browsers O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" Even if windowsupdate doesnt work all the time, do the browser/s work all the time? What is it on under change settings in windowsupdate? |
Speedy Gonzales (78) | ||
| 1136095 | 2010-09-11 02:03:00 | Thanks Speedy - I'll tick them and change it. Just so you're aware (or I didn't make myself clear), Windows Update works fine, it's just when she applies the updates, and restarts the computer, then the internet will not connect. What I do is use System Restore to roll it back and then it is fine, until the next lot of Windows Updates come along, and the same thing happens again. I've done what Wainui has advised me and updated the updates one by one and as you can see, it is fine. As soon as the next Windows Update comes along, the same thing will happen, and she's getting frustrated. |
nataS (13578) | ||
| 1136096 | 2010-09-11 02:07:00 | It may well be the bonjour service (part of Itunes), stuffing things up.(thats what its for networking). It can screw up network connectivity. Try uninstalling it, or disable its service (windows users dont usually need it anyway). Example social.answers.microsoft.com |
Speedy Gonzales (78) | ||
| 1136097 | 2010-09-11 02:08:00 | Wainui - I tried your fix and it remains on, even after downloading the updates one by one. Did you do one at a time reboot then try the internet after each one - and find out which one killed it ? Sometimes there can be one thats causing the problems - at some stage if it was working, and one at a time is downloaded, one should stop it - finding out which one would be a easier process to figure out why. Is the Laptop connecting Via Ethernet cable or Wireless ? Also when it loses its connection, does it only lose the internet, or the actual connection to the router ? Edited: only just saw the other reply---- When it loses the internet, run the Connection diagnostic that windows 7 has, its actually quite good, it will either fix the connection problem or give a report as to whats broken. to run it, right click on the Connection Icon in the task bar - run trouble shooter |
wainuitech (129) | ||
| 1136098 | 2010-09-11 02:10:00 | It was happening before I installed iTunes onto the computer though. I'll uninstall it anyway as she says she doesn't use it or want it. | nataS (13578) | ||
| 1136099 | 2010-09-11 02:14:00 | Did you do one at a time reboot then try the internet after each one - and find out which one killed it ? Sometimes there can be one thats causing the problems - at some stage if it was working, and one at a time is downloaded, one should stop it - finding out which one would be a easier process to figure out why . Is the Laptop connecting Via Ethernet cable or Wireless ? Also when it loses its connection, does it only lose the internet, or the actual connection to the router ? Yeah, I did them one at a time . It isn't one update in particular though . I will roll it back to a date when it was working, update it again, and it's fine until the next time Microsoft send out another lot of updates . The I have to do the process all over again . It's a PC, not a laptop and it is connected via Ethernet . When it loses connection, it's only to the internet (I think) . Thanks . |
nataS (13578) | ||
| 1136100 | 2010-09-11 02:16:00 | WHAT version of the NIC drivers are on it?? Since the latest version fixes some startup delay h10025.www1.hp.com |
Speedy Gonzales (78) | ||
| 1136101 | 2010-09-11 02:19:00 | WHAT version of the NIC drivers are on it?? Since the latest version fixes some startup delay h10025.www1.hp.com Sorry but you'll have to tell me what NIC drivers are and where I can check? |
nataS (13578) | ||
| 1136102 | 2010-09-11 02:20:00 | Try running through the Edited section I added in - the Connection Diagnostic. Re the question above, expand out the network link on the page speedy posted - thats the latest driver.(almost a year old anyway) |
wainuitech (129) | ||
| 1136103 | 2010-09-11 02:21:00 | Sorry but you'll have to tell me what NIC drivers are and where I can check? Driver - Network on that site. Click on the +. Device manager under network adapters. Dbl click on the entry / driver tab |
Speedy Gonzales (78) | ||
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