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Thread ID: 112822 2010-09-23 20:18:00 My new DVD writer sarel (2490) Press F1
Post ID Timestamp Content User
1139204 2010-09-23 20:18:00 Last night I copped a bit of flak from SWMBO about my new DVD writer that is not working right. I does not want to burn any discs - it always shows a "problem" somewhere in the middle whilst burning. I've downloaded the latest driver set, etc. but it still happens. It also disappears from My Computer and does not want to do anything, and to get it back I need to reboot. It plays music and games DVD's quite well.

Installing it on another PC - same problems.

Asus DVD drive, XP SP3

Suggestions?

sarel
sarel (2490)
1139205 2010-09-23 20:44:00 You mean you updated the firmware?? It shouldnt need any drivers

Did you install any programs like Daemontools?? Or any Roxio program??

This could be the prob

support.microsoft.com

Did you jumper it properly (if its IDE). And if its on the same IDE connection as something else?
Speedy Gonzales (78)
1139206 2010-09-23 20:54:00 B*gger, I may have a thing like Daemontools - it creates a virtual DVD I think - installed but I didn't do it. I think the son installed it last time he visited. (I've got no need for it and never will). B*gger x 10. Thanks for that.

Yes you're right Speedy, I updated the firmware.

sarel
sarel (2490)
1139207 2010-09-24 05:33:00 Where do one look for this program. Right clicking on the drive shows nothing. Going through Control Panel - A/Remove shows nothing I don't recognise. I know there is a virtual drive, but I got no idea how to kill it?

sarel
sarel (2490)
1139208 2010-09-24 05:42:00 instructions here (www.ehow.com)

Just found this advice as well

"Just make you you don't have any drive mounted before uninstalling plus use MSCONFIG after the uninstall to remove the D-Tools from Startup."
wainuitech (129)
1139209 2010-09-24 20:21:00 B*gger. It's not Daemon Tools or even D Tools lite. It's something else. All I see on my computer is my real DVD drive (C) and then the "other" DVD drive, K. I do not get the options in the removal tools on my XP. I will now trawl this PC to see if I can recognise anything that shouldn't be there.

sarel
sarel (2490)
1139210 2010-09-24 20:26:00 If its C, then what letter is the hdd? Get teamviewer, and I can check from here, and see what virtual cd programs (if any) are installed Speedy Gonzales (78)
1139211 2010-09-24 20:33:00 Speedy, I found Alcohol xx% and uninstalled it via its own uninstaller.. The virtual DVD drive disappeared, but unfortunately my own DVD drive as well. I tried the firmware again but it says there is no drive. So how do I make the DVD drive reappear - install it again?

TeamViewer - will go looking for it.

sarel
sarel (2490)
1139212 2010-09-24 20:37:00 www.teamviewer.com

We'll see whats under upper and lowerfilters in the registry
Speedy Gonzales (78)
1139213 2010-09-24 20:49:00 pm'ed the id and pw Speedy.

sarel
sarel (2490)
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