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| Thread ID: 107602 | 2010-02-23 06:52:00 | Rescuecoms Reliability Scores - Laptops | pctek (84) | PC World Chat |
| Post ID | Timestamp | Content | User | ||
| 860910 | 2010-02-23 06:52:00 | 1. Apple (365) 2. Asus (305) 3. IBM/Lenovo (305) 4. Toshiba (199) In analyzing the last four quarters of computer reliability scores leading to the overall 2010 report, RESCUECOM observed a few performances worthy of further attention. Asus was definitely the manufacturer to watch in 2009 with a skyrocketing market shipment percentage and a lopsidedly low number of computer support calls. This excellent performance gave Asus a computer reliability score nearly triple the scores of its competitors in Q1 2009. As the year progressed and Asus’ numbers leveled out, they were still able to stay on top in Q2 2009. Apple finished the year with a higher score than Asus; however it was Asus who won the spotlight with its impressive 190.7% growth, year over year. Due to Asus’ excellent performance, we have awarded them with Second place. Conversely, Dell’s negative growth and poor reliability scores, led to an increased need for Dell customers to seek computer repair. This performance stopped Dell from reaching a top five position. Stepping back from the major name-brand computer manufacturers, RESCUECOM would like to highlight two players worthy of honorable mention for their computer reliability scores. Panasonic and Samsung, although not prominently known for computer market share, are two brands consumers should keep in their considerations through 2010. Both have shown that even with lower market share numbers, they were able to provide excellent computer support for their customers, minimizing the need for them to seek outside services for repair. |
pctek (84) | ||
| 860911 | 2010-02-23 07:01:00 | So they are saying Asus is better than Apple yet still rate them the other way round odd | gary67 (56) | ||
| 860912 | 2010-02-23 07:10:00 | Asus lacks the "smug plus" feature;) | R2x1 (4628) | ||
| 860913 | 2010-02-23 07:17:00 | And the price tag. Buying the Apple would be like buying a Rolex when all you want to know is the time not the time marked in crown jewels | gary67 (56) | ||
| 860914 | 2010-02-23 09:43:00 | The Asus numbers at their peak were an anomaly. Given more time they were able to get a more representative number that is still very good but not as good as Apple | Greven (91) | ||
| 860915 | 2010-02-23 09:50:00 | I'll be keeping my IBM Thinkpad and Toshiba Satellite :D You can have all the Apples you want... |
Agent_24 (57) | ||
| 860916 | 2010-02-23 17:54:00 | I'll be keeping my IBM Thinkpad and Toshiba Satellite :D You can have all the Apples you want... The ones in my fridge taste very nice this seasons Gravensteins |
gary67 (56) | ||
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