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Thread ID: 112858 2010-09-24 20:25:00 USA pages not connecting - TelstraClear cable Wellington annie (6010) Press F1
Post ID Timestamp Content User
1139395 2010-09-24 20:25:00 Is anyone else having this problem? For several days I haven't been able to connect to some USA websites - seems to be different sites on different days, with the connection timing out in firefox and IE.

I can't find anything in firefox settings to explain it, TCPview shows nothing much else going on.

Any suggestions appreciated
annie (6010)
1139396 2010-09-24 20:39:00 No problems at my end - have you rung Telstra? pctek (84)
1139397 2010-09-24 20:43:00 No problems at my end - have you rung Telstra?

I think comment was wanted from people using Telstra cable.
Have you got an example of a web site that is not loading, not using cable but can check if any problem with a website you are having trouble with.
Safari (3993)
1139398 2010-09-24 21:38:00 I can't get to this site on Telstra Cable . Quite a few MS links are not working. All other normal connections seem fine.go.microsoft.com golfer (6609)
1139399 2010-09-24 21:44:00 Thanks for the replies -

pctek: I haven't phoned TelstraClear, from comparative past experience I'd rather have root canal work. I'd really prefer not to spend half a day on the end of a phone at this stage. Since the problem seems to be transient with individual websites, I'm hoping it'll clear eventually.

Safari: The problem has been with different websites over the past few days - if I can't access a website one day, it'll be fine the next and another will be off. One of the sites is www.jinnybeyer.com - my sister is looking for some material, this is the designer's site.

However, I'd be inclined to leave it rather than look into it - if it persists, it might be worth it. I do find that TelstraClear's little cable problems do have a habit of sorting themselves out after a few weeks - usually after one of the neighbours goes through the hassle of getting them round. There is a bit of a dodgy connection in the overhead cables up the road.
annie (6010)
1139400 2010-09-24 21:44:00 Works fine here, TC cable in Chch. fred_fish (15241)
1139401 2010-09-24 21:46:00 I can't get to this site on Telstra Cable . Quite a few MS links are not working. All other normal connections seem fine.go.microsoft.com

Hmm. I can get to this page no trouble on Telstra cable. Goes to the page to personalise Windows Vista sidebar.
annie (6010)
1139402 2010-09-24 21:54:00 No Problems with any sites anywhere - Telstra Cable Wgtn.

Have you tried rebooting the Modem and if you have one - router, and is it only USA sites ?
wainuitech (129)
1139403 2010-09-24 22:12:00 No Problems with any sites anywhere - Telstra Cable Wgtn.

Have you tried rebooting the Modem and if you have one - router, and is it only USA sites ?

1. I've just rebooted, and have reseated the TelstraClear cable connection, still no luck.

2. Yes, only USA sites. The message I get is a time-out - eg "The connection has timed out. The server at www.jinnybeyer.com is taking too long to respond."

I've also noticed the last few days that the connection is pretty sluggish - page loads are taking longer, downloads are really down in speed. It can't be a traffic load thing either, it's the same overnight and at 6am, which are usually very fast.The sites involved are ones that are often relatively slow to load - maybe TelstraClear have changed the timeout settings, or there is a problem with the US.

I'll try later today on one of my family's Telecom connections.
annie (6010)
1139404 2010-09-24 22:14:00 I've got to clear off for a few hours - thanks for the suggestions though. I'll try again when I get back. annie (6010)
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