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Thread ID: 108008 2010-03-10 20:38:00 Mistakes to avoid wainuitech (129) PC World Chat
Post ID Timestamp Content User
865749 2010-03-11 01:10:00 Guilty -> No. 4. Don't forget to document. :p

Yeah, busted there too!
SolMiester (139)
865750 2010-03-11 06:33:00 1: Don’t blindly upgrade
2: Don’t edit configuration files without backing up first
3: Don’t forget to turn the firewall back on
4: Don’t forget to document
5: Don’t do anything without client permission
6: Don’t experiment on a client machine
7: Don’t learn on the job
8: Don’t use Add/Remove Program to uninstall antivirus
9: Don’t go in without knowing the situation
10: Don’t leave the site without making sure everything works

1: Don't do this
2: DOne this before
3:Never done that
4:Always do this
5:Hell, I do this all the time! If I did what they wanted the PC would be unusable, I refused to fix Nortons today, he'd just bought it and it was a screwup. When he gave in, I removed it, and installed MSSE and all the other usuals, and then found he'd given his credit card to the XP Antivirus crowd.
6:Nonsense, how else do we test new antimalware products?
7:Haha, EVERYONE learns on the job, I'd hate to see their IT staff skills then
8:WHy? OK, if it still won't remove it properly (Nortons)....
9: This happens always, I never know the situation until I'm there
10:Hmm, try not to but it has happended that something else dies after you've left. Of course it's always YOUR fault.


Oops on a few of those, but I always write down what I have done! :blush:

LL
lakewoodlady (103)
865751 2010-03-11 09:54:00 1: Don’t blindly upgrade
2: Don’t edit configuration files without backing up first
3: Don’t forget to turn the firewall back on
4: Don’t forget to document
5: Don’t do anything without client permission
6: Don’t experiment on a client machine
7: Don’t learn on the job
8: Don’t use Add/Remove Program to uninstall antivirus
9: Don’t go in without knowing the situation
10: Don’t leave the site without making sure everything works

1: Don't do this
2: DOne this before
3:Never done that
4:Always do this
5:Hell, I do this all the time! If I did what they wanted the PC would be unusable, I refused to fix Nortons today, he'd just bought it and it was a screwup. When he gave in, I removed it, and installed MSSE and all the other usuals, and then found he'd given his credit card to the XP Antivirus crowd.
6:Nonsense, how else do we test new antimalware products?
7:Haha, EVERYONE learns on the job, I'd hate to see their IT staff skills then
8:WHy? OK, if it still won't remove it properly (Nortons)....
9: This happens always, I never know the situation until I'm there
10:Hmm, try not to but it has happended that something else dies after you've left. Of course it's always YOUR fault.

Right on the money
george12 (7)
865752 2010-03-11 10:17:00 6 - Agree with PCTek.

Number 8 sounds a bit stupid, as far as I know Add\Remove Programs launches the exact same uninstaller you would access for the product through the start menu.

I have done a variation on number 10 several times... Changing hardware, you screw everything back together, plug it in, and then realize you forgot something and have to open the PC again.

Did it a few times and learnt. Most of the times I don't bother checking now though because it's usually fine. But sometimes I get caught...
Agent_24 (57)
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