| Forum Home | ||||
| PC World Chat | ||||
| Thread ID: 108008 | 2010-03-10 20:38:00 | Mistakes to avoid | wainuitech (129) | PC World Chat |
| Post ID | Timestamp | Content | User | ||
| 865739 | 2010-03-10 20:38:00 | OK hands up (and be honest) any Techs that have done at least one Of these (blogs.techrepublic.com.com) :D Note: (you may need to click the skip ad - top right if the ad appears) |
wainuitech (129) | ||
| 865740 | 2010-03-10 20:43:00 | Guilty -> No. 4. Don't forget to document. :p | ronyville (10611) | ||
| 865741 | 2010-03-10 20:47:00 | none | nedkelly (9059) | ||
| 865742 | 2010-03-10 21:15:00 | You haven't got your stripes until you have visited a client because they couldn't receive their email and reduced their PC to a state where it won't even boot. Extra points for losing their emails in the process. |
Metla (12) | ||
| 865743 | 2010-03-10 21:19:00 | Probably all of them at one point or another | Gobe1 (6290) | ||
| 865744 | 2010-03-10 21:41:00 | I do #5 all the time to be honest - get a client's PC to clean up, and if I find Limewire for example, I delete it without asking . . . . . then I berate them for using it . If their A/V is a rubbish free one, I'll uninstall with Revo and replace it with something better; if it's a paid-up version on NAV etc I'll give them a link to NOD for when it expires . But generally I ask them what's installed, and what they actually use it for; often they'll have 3 different printing suite's still installed for old printers they haven't owned for years . HP printer apps are especially annoying, as they're bloaty!! |
nofam (9009) | ||
| 865745 | 2010-03-10 21:48:00 | You haven't got your stripes until you have visited a client because they couldn't receive their email and reduced their PC to a state where it won't even boot . Extra points for losing their emails in the process . Ha ha,happy days I'll bet . :crying |
Cicero (40) | ||
| 865746 | 2010-03-10 22:45:00 | 3 and 4 for me. Goes off stage left to hang head in shame. |
Sweep (90) | ||
| 865747 | 2010-03-10 23:16:00 | Can't say I believe # 8. The link in Add/Remove programs just runs the uninstall for the software anyway so you are doing the same thing as using the programs uninstall. |
CYaBro (73) | ||
| 865748 | 2010-03-11 00:40:00 | 1: Don’t blindly upgrade 2: Don’t edit configuration files without backing up first 3: Don’t forget to turn the firewall back on 4: Don’t forget to document 5: Don’t do anything without client permission 6: Don’t experiment on a client machine 7: Don’t learn on the job 8: Don’t use Add/Remove Program to uninstall antivirus 9: Don’t go in without knowing the situation 10: Don’t leave the site without making sure everything works 1: Don't do this 2: DOne this before 3:Never done that 4:Always do this 5:Hell, I do this all the time! If I did what they wanted the PC would be unusable, I refused to fix Nortons today, he'd just bought it and it was a screwup. When he gave in, I removed it, and installed MSSE and all the other usuals, and then found he'd given his credit card to the XP Antivirus crowd. 6:Nonsense, how else do we test new antimalware products? 7:Haha, EVERYONE learns on the job, I'd hate to see their IT staff skills then 8:WHy? OK, if it still won't remove it properly (Nortons).... 9: This happens always, I never know the situation until I'm there 10:Hmm, try not to but it has happended that something else dies after you've left. Of course it's always YOUR fault. |
pctek (84) | ||
| 1 2 | |||||