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Thread ID: 113160 2010-10-07 19:09:00 Big Firefox problem Vince (406) Press F1
Post ID Timestamp Content User
1142501 2010-10-07 19:09:00 A couple of days ago I got fed up with the smaller game offered on the new version of a (http://www.freetetris.org/). I followed a link that promised better things and stupidly download a toolbar - that promised better things -!

***Bad site! http://www.tetrisfriends.com/ Bad site!***

I installed it as soon as I saw what it was, but to late.
Firefox has gone mad. It can't access Googles New Zealand site, or the Google.com. or facebook. It is slow 1.4 Mb maximum even though I am getting 15 Mb s. from Telstra Clear.

I've tried everything I can think of, including reinstalling Firefox. nothing has worked.

What should I do now?
Vince (406)
1142502 2010-10-07 19:20:00 Remove its addon in FF if its there. Then scan the system with something Speedy Gonzales (78)
1142503 2010-10-07 19:35:00 Does it also happen with Firefox Portable from portableapps.com ? Chilling_Silence (9)
1142504 2010-10-07 20:15:00 There is no plugin and have scanned with Avast, AV. Super anti spyware, Spybot S&D, Malware Bites, RougueRemover, CCleaner, and Easycleaner. No results! Vince (406)
1142505 2010-10-07 20:39:00 Here is a Hijackthis log for your perusal.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:12:13 a.m., on 8/10/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
F:\Program Files\Comodo\COMODO\COMODO Internet Security\cmdagent.exe
C:\WINDOWS\system32\svchost.exe
F:\Program Files\Tools\Avast Antivirus\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Maxtor\Schedule2\schedul2.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
F:\PROGRA~1\Tools\Cacheman\CACHEM~1\CachemanXP.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Common Files\EPSON\eEBAPI\SAgent2.exe
F:\Program Files\Java\bin\jqs.exe
F:\Program Files\DiskPrograms\CD Burner XP\NMSAccessU.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
F:\PROGRA~1\SYSTEM~1\WScheduler.exe
F:\Program Files\Tools\Ava Find\AvaFind.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC 2.EXE
F:\Program Files\Tools\Avast Antivirus\avastUI.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
F:\Program Files\Unlocker\UnlockerAssistant.exe
F:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\svchost.exe
F:\Program Files\IObit SmartDefrag\IObit SmartDefrag.exe
F:\Program Files\Comodo\COMODO\COMODO Internet Security\cfp.exe
F:\Program Files\Chameleon Clock\ChamClock.exe
F:\Program Files\Tools\Super Spyware Remover\SUPERAntiSpyware.exe
F:\Program Files\Tools\SpyBot S&D\TeaTimer.exe
F:\Program Files\Tools\TaskBar Shuffle\Taskbar Shuffle\taskbarshuffle.exe
F:\Program Files\Keyboards\Click-N-Type.exe
F:\Program Files\Mouse Driver\SetPoint\SetPoint.exe
F:\Program Files\Uniblue\SpeedUpMyPC\sump.exe
F:\Program Files\Mozilla Thunderbird\thunderbird.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
F:\Program Files\AZZ CARDFILE\azzCardfile\azzCardfile.exe
C:\Program Files\iPod\bin\iPodService.exe
F:\Program Files\Firefox\firefox.exe
F:\Program Files\Firefox\plugin-container.exe
C:\WINDOWS\SYSTEM32\SOL.EXE
C:\WINDOWS\SYSTEM32\FREECELL.EXE
C:\WINDOWS\SYSTEM32\spider.exe
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\msco rsvw.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\msiexec.exe
F:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = g.xtramsn.co.nz
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - F:\PROGRA~1\Tools\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - F:\Program Files\Canon Printer\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: (no name) - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - (no file)
O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - F:\Program Files\Java\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - F:\Program Files\Java\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - F:\Program Files\Canon Printer\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [WScheduler] F:\PROGRA~1\SYSTEM~1\WScheduler.exe /LOGON
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AvaFind] F:\Program Files\Tools\Ava Find\AvaFind.exe /minimized
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [EPSON Stylus C43 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC 2.EXE /P23 "EPSON Stylus C43 Series" /O6 "USB001" /M "Stylus C43"
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [avast5] "F:\Program Files\Tools\Avast Antivirus\avastUI.exe" /nogui
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [UnlockerAssistant] "F:\Program Files\Unlocker\UnlockerAssistant.exe" -H
O4 - HKLM\..\Run: [iTunesHelper] "F:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SmartDefrag] "F:\Program Files\IObit SmartDefrag\IObit SmartDefrag.exe" /StartUp
O4 - HKLM\..\Run: [QuickTime Task] "F:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [COMODO Internet Security] "F:\Program Files\Comodo\COMODO\COMODO Internet Security\cfp.exe" -h
O4 - HKCU\..\Run: [HomeAlarm] F:\Program Files\Chameleon Clock\ChamClock.exe
O4 - HKCU\..\Run: [EPSON Stylus C43 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC 2.EXE /P23 "EPSON Stylus C43 Series" /M "Stylus C43"
O4 - HKCU\..\Run: [SUPERAntiSpyware] F:\Program Files\Tools\Super Spyware Remover\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] F:\Program Files\Tools\SpyBot S&D\TeaTimer.exe
O4 - HKCU\..\Run: [Taskbar Shuffle] F:\Program Files\Tools\TaskBar Shuffle\Taskbar Shuffle\taskbarshuffle.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Vincent Dent\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [Advanced SystemCare 3] "F:\Program Files\Advanced SystemCare 3\AWC.exe" /startup
O4 - HKCU\..\Run: [SpeedUpMyPC] "F:\Program Files\Uniblue\SpeedUpMyPC\launcher.exe" delay 20000
O4 - S-1-5-18 Startup: azzCardfile.lnk = F:\Program Files\AZZ CARDFILE\azzCardfile\azzCardfile.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: azzCardfile.lnk = F:\Program Files\AZZ CARDFILE\azzCardfile\azzCardfile.exe (User 'Default user')
O4 - Startup: azzCardfile.lnk = F:\Program Files\AZZ CARDFILE\azzCardfile\azzCardfile.exe
O4 - Global Startup: Click-N-Type.exe.lnk = F:\Program Files\Keyboards\Click-N-Type.exe
O4 - Global Startup: Logitech SetPoint.lnk = F:\Program Files\Mouse Driver\SetPoint\SetPoint.exe
O4 - Global Startup: Mozilla Thunderbird.lnk = F:\Program Files\Mozilla Thunderbird\thunderbird.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://F:\Program Files\Canon Printer\Easy-WebPrint\Toolband.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://F:\Program Files\Canon Printer\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://F:\Program Files\Canon Printer\Easy-WebPrint\Toolband.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://F:\Program Files\Canon Printer\Easy-WebPrint\Toolband.dll/RC_Print.html
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - F:\PROGRA~1\Tools\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - F:\PROGRA~1\Tools\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.paradise.net.nz/
O16 - DPF: ppctlcab -
O16 - DPF: {01FE8D0A-51AD-459B-B62B-85E135128B32} -
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} -
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} -
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) -
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) -
O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) -
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} -
O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} -
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} -
O16 - DPF: {2E28242B-A689-11D4-80F2-0040266CBB8D} -
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} -
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} -
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} -
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} -
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} -
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} -
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} -
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} -
O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} (Java Plug-in 1.5.0_06) -
O16 - DPF: {CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA} (Java Plug-in 1.6.0_19) -
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) -
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -
O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} -
O17 - HKLM\System\CCS\Services\Tcpip\..\{90BCC2C4-DC62-44C0-A260-92D849F14D8C}: NameServer = 156.154.70.22,156.154.71.22
O20 - Winlogon Notify: !SASWinLogon - F:\Program Files\Tools\Super Spyware Remover\SASWINLO.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Maxtor\Schedule2\schedul2.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: avast! Antivirus - AVAST Software - F:\Program Files\Tools\Avast Antivirus\AvastSvc.exe
O23 - Service: avast! Mail Scanner - AVAST Software - F:\Program Files\Tools\Avast Antivirus\AvastSvc.exe
O23 - Service: avast! Web Scanner - AVAST Software - F:\Program Files\Tools\Avast Antivirus\AvastSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CachemanXP (CachemanXPService) - Outertech - F:\PROGRA~1\Tools\Cacheman\CACHEM~1\CachemanXP.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - COMODO - F:\Program Files\Comodo\COMODO\COMODO Internet Security\cmdagent.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\eEBAPI\SAgent2.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle - F:\Program Files\Java\bin\jqs.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NMSAccess - Unknown owner - F:\Program Files\DiskPrograms\CD Burner XP\Tools\NMSAccess.exe (file missing)
O23 - Service: NMSAccessU - Unknown owner - F:\Program Files\DiskPrograms\CD Burner XP\NMSAccessU.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

--
End of file - 12683 bytes
Vince (406)
1142506 2010-10-07 21:06:00 1 ERROR BY ME. Vince (406)
1142507 2010-10-07 21:19:00 Uninstall ALL versions of java, they're out of date. Then install the latest version ONLY

You can tick these entries then tick fix checked

Close browsers

Uninstall this

F:\Program Files\Uniblue\SpeedUpMyPC\sump.exe


O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)

O2 - BHO: (no name) - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - (no file)

O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)

O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE

O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [UnlockerAssistant] "F:\Program Files\Unlocker\UnlockerAssistant.exe" -H

O4 - HKLM\..\Run: [SmartDefrag] "F:\Program Files\IObit SmartDefrag\IObit SmartDefrag.exe" /StartUp

O4 - HKLM\..\Run: [QuickTime Task] "F:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKCU\..\Run: [SUPERAntiSpyware] F:\Program Files\Tools\Super Spyware Remover\SUPERAntiSpyware.exe

O4 - HKCU\..\Run: [SpybotSD TeaTimer] F:\Program Files\Tools\SpyBot S&D\TeaTimer.exe

O4 - HKCU\..\Run: [Advanced SystemCare 3] "F:\Program Files\Advanced SystemCare 3\AWC.exe" /startup

O4 - HKCU\..\Run: [SpeedUpMyPC] "F:\Program Files\Uniblue\SpeedUpMyPC\launcher.exe" delay 20000

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
Speedy Gonzales (78)
1142508 2010-10-10 19:39:00 First My original post contains an error. It should have red,
"I UNINSTALLD the toollbar as soon as I saw what it was".

I have some questions.
Uninstall ALL versions of java, they're out

of date. Then install the latest version

ONLY
=====================================
The latest version was among them.
==========================================
O4 - HKLM\..\Run: [UnlockerAssistant]

"F:\Program

Files\Unlocker\UnlockerAssistant.exe"

Unlocker doesn't work very well without its

assistant.
======================================
O4 - HKLM\..\Run: [SmartDefrag] "F:\Program

Files\IObit SmartDefrag\IObit

SmartDefrag.exe" /StartUp

This has been to usefull, running trouble

free for nearly a year. Why should it go?
======================================

O4 - HKCU\..\Run: [SpybotSD TeaTimer]

F:\Program Files\Tools\SpyBot

S&D\TeaTimer.exe
======================================
What's wrong with teaTimer?
==========================================
O4 - HKCU\..\Run: [Advanced SystemCare 3]

"F:\Program Files\Advanced SystemCare

3\AWC.exe" /startup

This does not appear to exist! It is not in

the registry, I've looked. Windows can't

find it, nor can AvaFind. I've been trying

to get rid of it all year! It keeps returning!
==================================
Results so far_

There have been improvements, but still cant access Google.co.nz, or Google.com. facebook is a mess of blue links that don't work. Cant get Yahoo search and Yahoo mail works but has flaws.
Vince (406)
1142509 2010-10-10 19:48:00 Removing them from startup wont uninstall them. Run them manually

Teatimer will block things from writing to the registry properly

But if you want to keep them in startup, thats fine. But, then there's no point in posting a HJT log

Uninstall the old versions of Java and keep the latest. Older versions of Java have vulnerabilities (even if you've installed the latest version). So you can get hit, by a vulnerability, if you don't uninstall the old versions
Speedy Gonzales (78)
1142510 2010-10-10 20:10:00 My "questions" weren't meant to be argumentative.
Sorry if they seemed that way.
I just have a very strong desire to learn.
I like to know.

Thank you for your help.
Vince (406)
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