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Thread ID: 113266 2010-10-12 03:45:00 Is this repair worth it? sahilcc7 (15483) Press F1
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1143906 2010-10-12 03:45:00 Hi, I have a HP DV5 Notebook computer. It Overheats very often and automatically shuts down. The temp was 70 on start up and then rises to about 80 when opening a few programs. Then after about 10 mins its @ 90 just browsing the web! Open one more program and it goes to 96. So I have taken it o the HP service centre and they charged 70$$ for inspection. Then they called me and said they have to replace the Heatsink. Which cost altogether 214$$ ! I already have to pay for inspection and now should I have this fixed or is it too expensive? I only get one month warranty so what if it still Overheats after 1 month? If anyone owns one of these computers could they please share there temp. Thanks for the advise!

:pf1mobmini:
sahilcc7 (15483)
1143907 2010-10-12 03:55:00 Name brand companies will always charge heaps to look at their machines, How old is it? The vent that the fan gets air through might have clogged up. nedkelly (9059)
1143908 2010-10-12 04:15:00 It is about 2 years old. The vents are not clogged up . I have cleaned them. When using it with a vacuum under the vent it doesn't overheat. Temp then is @ 40. HP has got it at the moment. What if I take it to another pc shop?

:pf1mobmini:
sahilcc7 (15483)
1143909 2010-10-12 04:22:00 If its the heatsink, it looks like its a known prob

www.google.co.nz

HP used the wrong paste for the heatsink. So explain that to HP, see what they say. It looks like there's a video on youtube for one of the models, the screen flickers, because of this heatsink prob
Speedy Gonzales (78)
1143910 2010-10-12 04:46:00 I say shop around at local repairers, maybe some members can suggest where you go ..

For the thermal paste thru reading I do know that some people repaste themselves, silver artic paste for example can be bought from the many shops like Computer Lounge or Ascent which are regarded here as good stores.
Nomad (952)
1143911 2010-10-12 04:52:00 Okay. I will tell them about it.

:pf1mobmini:
sahilcc7 (15483)
1143912 2010-10-12 04:54:00 It sounds like a manufacturing fault to me Speedy Gonzales (78)
1143913 2010-10-12 05:03:00 Well with the Consumers Gaurantees Act, it wasn't fit for purpose. Even if the warranty expired you could argue that it wasn't "acceptable quality".
www.consumer.org.nz
Scroll down half way re: laptop ...

Consumer Tribunal. $15 or something isn't it to lodge ..
I wouldn't say 2yr is too old. People don't buy a laptop 1yr and expect to buy another.

Heck, I been using laptops for years all bought used 1yr if not more. Like I have a 2000 model I bought in 2001 perhaps that is still going now only last year the screen went blank. It's hooked to a external display now.
Nomad (952)
1143914 2010-10-12 06:17:00 Then they called me and said they have to replace the Heatsink. Which cost altogether 214$$ !

Replace it?! Why? Even it was the wrong paste - you'd remove it, clean it, put new paste on and put it back.

Perhaps the heatsink has fluff too, quite possible,.

Regardless I'd be making a fuss and paying nothing.
pctek (84)
1143915 2010-10-12 19:57:00 It may have a fan fault perhaps & is only available as a heatsink/fan combo?? 1101 (13337)
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