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| Thread ID: 113281 | 2010-10-12 20:11:00 | BSOD computer help!! | angchick (16026) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1144115 | 2010-10-14 03:58:00 | You did it right. Uninstall Avast. Try uninstalling it in safe mode. If you cant boot into normal windows. Is this 32 or 64 bit Vista? | Speedy Gonzales (78) | ||
| 1144116 | 2010-10-14 14:43:00 | You did it right. Uninstall Avast. Try uninstalling it in safe mode. If you cant boot into normal windows. Is this 32 or 64 bit Vista? Actually, and I am not sure if this is related, I had Norton has my security and the subscription was up on it so I do not full coverage anymore which is why I downloaded avast (someone told me it was the best free anit virus) How do I put my computer into safe mode? and also where can I look to see if the Vista is 32 or 64 bit? I am so sorry about all this, like I said, I have no clue what I am doing. I had someone pick out my computer for me since I do not know anything about them Thank you all for being patient with me |
angchick (16026) | ||
| 1144117 | 2010-10-14 17:42:00 | To get safe mode you usually press the F8 key at startup. Safe mode looks kinda weird as it only loads the bare minimum of drivers to run | gary67 (56) | ||
| 1144118 | 2010-10-14 23:51:00 | I had Norton has my security How do I put my computer into safe mode? . I had someone pick out my computer for me since I do not know anything about them :groan: Safe Mode - Boot and immediately start pressing F8 . Choose Safe Mode from the menu that comes up . Not the other choices . Did you uninstall Nortons before Avast? In fact best to download the Norton Removal Tool from their website and run it anyway, because often it leaves bits of itself behind that cause problems . How do you know the person who chose your PC had any more clues than you? Ask here first next time, best to ask real techs . . . . . . . |
pctek (84) | ||
| 1144119 | 2010-10-15 00:28:00 | To check if 32 or 64 bit Vista, Click start, control panel, system. It should tell you there. | Snorkbox (15764) | ||
| 1144120 | 2010-10-15 04:21:00 | It is a 32 bit, and I unistalled Norton. However, if I unistall avast then I will not have any protection, is that okay?? Also, does one have to buy antivirus and all that stuff or is there free ones that work good? I am so nervous about all this, I just want my computer fixed. I do thank those who are helping me. After I unistall avast, then what do I do after that? | angchick (16026) | ||
| 1144121 | 2010-10-15 04:32:00 | It'll be better, if you uninstall Avast, since its one of the causes of the crash. Then install Microsoft's AV program | Speedy Gonzales (78) | ||
| 1144122 | 2010-10-17 19:48:00 | Okay so what do I do after I unistall avast? Will that fix the problem? Rigth after I do that should I download the other anti virus thing from microsoft??? | angchick (16026) | ||
| 1144123 | 2010-10-17 21:03:00 | Thats right, it may fix the prob. Because one of its files were causing the BSOD | Speedy Gonzales (78) | ||
| 1144124 | 2010-10-17 21:18:00 | Speedy- Could Nortons conflict with Avast causing the avast .exe to crash? Just curious :) | SoniKalien (792) | ||
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