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Thread ID: 108559 2010-04-02 03:46:00 Ascent Technology? qwik_silva (15691) PC World Chat
Post ID Timestamp Content User
872096 2010-04-02 03:46:00 Has anyone had any experience with this store? Im looking at buying from them but want to make sure they have a good reputation. Anyone had any experience with them? qwik_silva (15691)
872097 2010-04-02 03:48:00 Not many better in my opinion. Sweep (90)
872098 2010-04-02 03:51:00 One of the better ones around :) trinsic (6945)
872099 2010-04-02 03:52:00 Very good to deal with ... ruup (1827)
872100 2010-04-02 03:59:00 Did C1 Mall pack up? I bought a HDD and Ascent serviced it for me, great if you asked me .

I took it to them and they posted it off saving me postal cost for something I didn't buy from them . They gave me a new HDD on the spot or the next day .

I've bought from Ascent, if there is someone who wants service quality, in Wellington, no other . Not sure about others as I live in Welly but have purchased from a few others . .

pp . co . nz is not bad either . . . Have visited their premise and their online prior to leaving Newlands .

I don't suggest Quay Computers, they refused to accept the CDROM were from them .

Second Byte packed up long ago but they ripped people off . . via quotes or GST or just selling them broken parts / computers .
Nomad (952)
872101 2010-04-02 04:11:00 C1 packed up last year. Ascent are one of the best around for customer service and delivery of items, Computer lounge is also good as are a few others. There is a comparison on gp forums but I think it is a couple of years old now gary67 (56)
872102 2010-04-02 04:19:00 Ascent are brilliant. Purchased a graphics card on Tuesday night, arrived Thursday morning, and best of all, free shipping :thumbs:. davidmmac (4619)
872103 2010-04-02 04:21:00 Did C1 Mall pack up I think they did -Many bad reports about them from various forums.


I don't suggest Quay Computers, they refused to accept the CDROM were from them. Hmmmmm, did you have the receipt saying you go it from them ?

When I used to work at Quays for a while, before I started my own business, I know for a fact that as long as the person had the receipt, and the goods and they matched each other, it was a simple case of check out the persons description on the problem, Eg: faulty Drive in your case would have been done right away, if it were faulty, and under warranty still simply replace it.

NOT all faults are the hardware -- Classic example Yesterday , Person said the optical drive I sold them two weeks ago was scratching CD's, said it was faulty -- I checked it, nothing wrong with the drive,took it apart- it was the crap blank CD's, the top coating was flaking off and causing damage ( flakes inside the drive) -- I replaced the drive anyway, simply because it was only a CD writer (thats all they wanted) and they are dirt cheap.

Original Question -- Ascent are OK, most people seem happy, odd one that has problems.
wainuitech (129)
872104 2010-04-02 04:22:00 Ascent are brilliant. Purchased a graphics card on Tuesday night, arrived Thursday morning, and best of all, free shipping :thumbs:.

I can do one better :D I bought a monitor on a Tuesday morning, and it was sitting on my desk when I got home from school that day.
pcuser42 (130)
872105 2010-04-02 04:42:00 I can do one better :D I bought a monitor on a Tuesday morning, and it was sitting on my desk when I got home from school that day.
Yes that is because most of the stuff comes direct from the suppliers, which most are in Auckland where you live.

Everything I have ordered off Ascent arrives the next day. Been dealing with them since 2004 with no problems.
:)
Trev (427)
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