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Thread ID: 113484 2010-10-21 21:25:00 Windows 7 PC won't always wake from sleep phijoa (14702) Press F1
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1146822 2010-10-21 21:25:00 I have a new (April '10) Windows 7 PC that has recently developed an intermittent problem. It won't always wake from hibernation. Clicking the mouse or hitting a key will wake the screen - but only to show the screen logo while the PC remains asleep. Turning the PC off and on again doesn't help. Sometimes the key board lights up and the power light comes on and I can hear the hard drive start but the screen remains blank. Other times the ASUS motherboard start screen appears but the keyboard commands don't work. Previously I thought it might have been a graphics card issue and reseated it in another slot. After that I got the setup screen and windows started. Today when it wouldn't wake and after various attempts to restart I left the PC stuck on the ASUS start screen and returned a while later to find the PC in hibernation. When I tried waking it I found it had loaded Windows and programs to where it had been before getting stuck in hibernation. After the first time I ran full virus checks and found nothing.

Any help would be appreciated, thanks.
phijoa (14702)
1146823 2010-10-22 06:53:00 Does it still do it if you start in safe mode (press F8 while booting)?
Possible motherboard (maybe a BIOS update may help)/ram/HDD fault?
Brand name computer? I'd take it back if I was you.
feersumendjinn (64)
1146824 2010-10-22 12:38:00 Maybe a problem with the bootloader? I had issues when using Grub and windows hibernation together. Maybe it's worth using your windows disc to repair the installation. DaveBritton (7395)
1146825 2010-10-26 06:43:00 Does it still do it if you start in safe mode (press F8 while booting)?
Possible motherboard (maybe a BIOS update may help)/ram/HDD fault?
Brand name computer? I'd take it back if I was you.

Hi, Thanks for your response. Pressing F8 while booting doesn't work. The situation has degenerated. Now even when I close down properly when I go to boot the system it hangs at the Asus motherboard screen. That screen does offer some commands including F8 for the boot menu. It stays on that screen regardless of command selection for about 10 minutes and if left without a command will then go blank for about 10 minutes before starting windows which takes another 10 minutes. Selecting F8 and then the hard drive then starts loading windows quicker (about 3 minutes) but the "starting windows" screen still lasts about 10 minutes as well.
Sorry I'm pretty ignorant of computers. I built this one going by the PC World buyers guide and just followed the instructions. It's been fine up until now.

I'd appreciate any further suggestions but I'll try that BIOS update.
Thanks Phillip.
phijoa (14702)
1146826 2010-10-26 07:01:00 Kill hibernation. Whats the model of the mobo? Speedy Gonzales (78)
1146827 2010-10-26 07:08:00 Kill hibernation. Whats the model of the mobo?

Mobo Asus P6X58D-E
phijoa (14702)
1146828 2010-10-26 07:16:00 Have a read of the forum

vip.asus.com

Is it 32 or 64 bit?

When you say but only to show the screen logo while the PC remains asleep

What screen logo? You mean the desktop background / wallpaper? Are you in NZ or somewhere else?
Speedy Gonzales (78)
1146829 2010-10-26 07:36:00 Speedy,

On my Asus board you can show the Asus Logo or not. Change this in the BIOS. It hides/covers what goes on during booting so that is why I chose not to show same.
Snorkbox (15764)
1146830 2010-10-26 07:40:00 Ah that logo . I know what that is. Why would that show when it hibernates tho? If youre meant to be in windows? Speedy Gonzales (78)
1146831 2010-10-26 07:51:00 Good question to which I don't have an answer apart from the fact it may actually be rebooting when coming out of hibernation.

Personally I refuse to use Hiber or sleep and only power down the Monitor after 1 hour not used.
Snorkbox (15764)
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